Identifying the factors that promote organizational intimacy in teleworking conditions: a content analysis approach

Intimacy in the organization, as a relationship or relationship through sharing work demands with others, can solve or prevent many problems. The purpose of this research was to identify the factors that promote organizational intimacy in telework conditions. The direction of the current research is developmental and its methodology is qualitative. The research approach in this study was content analysis and the unit of analysis was word and theme. Using this approach in content analysis, which was focused on words, analysis, description, description and interpretation of supporting theories and empirical texts, data were collected. Also, in this section, the research community was composed of university experts, who used the chain sampling method in the 15th interview to achieve theoretical saturation. Based on the combination of the analysis model of Sandelowski and Baros (2007) and Brown and Clark (2006), the main categories and factors of the research were identified. To evaluate the adequacy of content analysis, theoretical validity was used with the approach of receiving experts' opinions and Cohen's kappa coefficient. By reviewing and confirming the participating members in the validation process and estimating the coefficient of 0.91, the research findings had the necessary reliability and trustworthiness. According to the research findings and network model, three inclusive categories and forty one basic factors are the factors of promoting organizational intimacy. The results showed that behavioral, structural and environmental capabilities in the organization are effective in promoting organizational intimacy in remote working conditions.