A qualitative study of mental health in restaurant relationships (Research case: Birjand pre-hospital emergency personnel)

By considering the fact that the medical staff were under a lot of pressure with inadequate facilities during the coronavirus outbreak, the purpose of the present research is trying to find out more about the causes, and to find out the areas affecting mental health of emergency workers.

The research method is qualitative and is based on grounded theory. Necessary data was collected and adjusted from 25 personnel of this organization by means of targeted sampling, based on included criteria. A semi-structured interview has been used as a data collection tool. The three methods of control or validation by members, analytical comparisons, and the use of audit techniques have been used to reach the criterion of reliability.

According to the results taken from stressful work and social environments/risk of mistakes and occurrence of work accidents are among the most important causal conditions. In addition, unfavorable status of job rights and benefits/dignity and perceived social trust as intervening factors, lack of trust in Management and cultural-educational infrastructural (weakness) as background conditions, corrective measures of the government/increasing the level of public awareness as action-interactions and behavioral-functional reaction/physical-psychological symptoms are all specified as consequences of such a working environment.