Validation of Evaluation and Ranking Indicators of Health Non-Governmental Organizations in Iran

Appropriate and practical indicators are crucial for evaluating NGO performance. NGOs can understand strengths and weaknesses by determining indicators. They can measure performance conformity and take effective steps for improvement. There was no tool to measure NGO performance in Iran's health system. The present study aims to identify and confirm evaluation indicators. The study will use expert and university manager opinions in 2022.

A cross-sectional study conducted in 2022 on 1000 health NGOs. We designed the model and determined its content validity using the Delphi technique. The Delphi technique involved 3 rounds and the participation of 20 experts. Factor analysis measured the structural validity of the model. It involved exploratory and confirmatory analysis. Cronbach's alpha coefficient determined the reliability of the validation model. Data analysis done with Excel2013, Spss26 and Lisrel8.80 software.

The initial questions of the model confirmed to have content validity based on the CVI = 0.775 index. The exploratory factor analysis results revealed a model with 7 dimensions. These dimensions were “International relations, Communication, Volunteering, Education, Successful models, Transparency and accountability, and Financial”. The model also includes 56 items. Based on the goodness of fit, the obtained model was reliable to measure the performance of NGOs (RMSEA=0.029).

The validation model is reliable. It measures NGOs performance in Iran.