A model of enhancing human resource flexibility through value creation among education department employees in Razavi Khorasan province in Iran

The education department is a social institution that plays a fundamental role in social administration and the sustainable development of countries. Thus, its continuous growth and survival can be guaranteed by promoting human force flexibility and moving toward value-creating approaches. The present applied and developmental study presented a structural model of enhancing Human Resource (HR) flexibility by creating values in the General Department of Education in Razavi Khorasan Province. The research was a descriptive survey in terms of the data collection method and followed a mixed (quantitative-qualitative) approach. The statistical population of the qualitative phase consisted of 20 academic and education administration experts selected by purposeful sampling. The population of the quantitative phase included 700 administrative experts and managers, 248 of whom were selected by Cochran’s formula as samples. Structural Equations Modeling (SEM) was used for data analysis. The results showed that evaluating the dimensions and components of HR flexibility through a value-creation approach was statistically significant (p<0.01). The cognitive flexibility dimension enjoyed the highest factor loading and coefficient of determination. Functional flexibility, behavioral flexibility, skill flexibility, communicational flexibility, ethical flexibility, and learning flexibility fell into the subsequent ranks, respectively. Among the value creation components, strategic superiority had the maximum factor loading, and the administrative dimension of organizational innovation received the highest value of the coefficient of determination.