Providing an Integrated Method for Measuring and Predicting Productivity of Knowledge Works on the Basis of Time-Series Techniques: A Case Study of Parskhodro Company

This paper is an attempt to provide a method based on framework of three step problem solving algorithm so that it would bale o, first,: display the measurement of knowledge workers productivity in different levels of organization on the basis of classic model of output per nput and specific model of “W.C.M.” (Will, Can, May) (determining the current status), second, identify the causes for current status on the basis of specific provided model and be prioritized on the basis of appropriate decision making method and their effects on productivity of knowledge workers be determined using dynamic analyses,(determining causes). Finally, it would be able to predict knowledge workers productivity during a one year period on the basis of time series techniques and to propose the best alternative from among different alternatives (selecting alternatives) as solution for improving the knowledge workers productivity considering he conditions (providing solution). The above mentioned method is ested in the Iranian company and it is validated on the basis of structural validation approach.