فصلنامه پژوهش های مدیریت منابع سازمانی
سال نهم شماره 1 (پیاپی 33، بهار 1398)

Customers’ purchase behavior is one of the main criteria and critical success factors of e-commerce and online businesses which is similar to traditional businesses with some differences. Therefore, this study tries to reach a model for analyzing the online re-purchasing intention in B2C transactions. This research has been done in the framework of interpretive philosophical paradigm, with inductive approach, in qualitative method and the theme analysis technique using interviewing tools. Accordingly, an interview was conducted with 36 people including 6 e-commerce experts, 13 brokers in Internet business and 17 re-purchasing customers. After coding the interviews, 120 codes were reached at the first stage and final codes had been retrieved which were classified in 21 basic themes. After final analysis, the basis themes were divided into four organizing theme: psychological theme, technological theme, institutional and customer-orientation theme. Among these four themes, the concept of technology in e-commerce has the greatest emphasis. Organizational issues, customer-orientation and psychological issues are at the next rankings, which can also be considered as important which can be considered by as e-commerce managers.

The main purpose of this study is to documenting tacit knowledge derived from employee experience. A Critical Incident Techniqu  was used to achieve this purpose. First, 51 employees of the Resource Planning and Development department of Ferdowsi University Of Mashhad  participated in the research in order to find key actor, using the social network analysis. At this stage, social network analysis questionnaire was used to collect data. Based on the findings of the study at this stage, relationship arrangement graph of actors was depicted and actors positions was obtained based on centralization indices in network. Then, based on the results of data analysis, key actors in organizational knowledge network of Ferdowsi University of Mashhad were identified. At the next stage, Narrative interviews were used to to find effective and ineffective behaviors in dealing with critical incident.

Psychological safety is a critical base for individual, organizational and national performance, since managers who feel psychologically unsafe, do not have essential motives for productivity and excellence. It is reality of organizations that there are stage of jealousy, spitefulness, enmity, power games of peoples and groups. In these situations, it is important to bring about psychological safety for people in organization. Psychological safety means to feel safety in mind, emotion and behavior from side of other peoples and present personal opinions and do the jobs, without any anxiety and fear in organization. Many studies emphasis on effects of individual psychological safety based on personal, organizational and national variables, but there is not a quantitative and experimental research on formation of psychological safety in managers, especially among Iranian governmental industries. This research has taken Glaser's approach in GT to theorize process of forming psychological safety in Iranian governmental industries. Results of this research show that organizational factors, superior's leadership style, relationships between peers and subordinates and their competencies, eco-social climate of society, organizational atmosphere and psychological capital of everyone affect individual psychological safety. It can enforces job engagement, job satisfaction in managers and reduces stress and anxiety and willingness to expatriation in them.

"Engineering, Procurement, and Construction" (EPC) is a particular form of contracting arrangement used in some industries where the EPC Contractor is made responsible for all the activities from design, procurement, construction, to commissioning and handover of the project to the End-User or Owner. In this method of execution, the employer transfers the risk of the operation to the contractor by transferring all the project activities, including the design, procurement and provision of equipment. As a result, identifying and prioritizing risks in these projects is very important for contractors in order to properly manage these risks. One of the most widely used techniques in the risk priority is FMEA. In this paper, we identify and prioritize the risks of an EPC project by combining this technique with the Analytical Network Process (ANP), which is one of the most commonly, used methods in multi criteria decision-making. The FMEA-ANP method, taking into account the cross-risk relationships, evaluates the priority of risk as compared to the FMEA method in a different way, which has a better and higher sensitivity than FMEA scores.

Considering the vital role of Environmental factors alongside industries’ efforts on effective and efficient use of resources as well as nowadays’ social issues, lead to serious attention to sustainable development. On the other hand, the intensity and necessity of environmental considerations in the steel industry, which has decades of history in Iran, has always been emphasized. Therefore, this paper aims to elaborate the underlying factors of steel industry sustainable development. To this aim, based on prior studies and interviewing experts, the underlying extracted factors scrutinized through ISM approach in order to develop a coherent structure. In the following, the structured factors clustered by MICMAC analysis. In addition, their mutual affects and importance weights, derived by employing ANP on the ISM developed structure. Findings depict that inventory, occupational accidents, human safety and welfare are the most effecting factors of steel industry sustainable development.

This research answers to three main questions:  what, why, and how to develop evidence-based human resource management. A systematic review (SR) is used in literature review and qualitative interpretative meta-synthesis (QIMS) in synthesis and interpretation of data. 25 original articles were selected during the search, synthesis, and interpretation process, which eventually led to uptake of five dominant views about the concept of evidence-based human resource management (EBHR). Also, using this approach we found that it will improve the organization's outcomes and increase its competitiveness. Finally, by referring and exploring the literature on how to develop this approach in medical and health care field, we provide a framework for developing the model that is consist of thee sectors: process of evidence-based practice in human resources, influential factors or organizational determinants, and external factors or determinants. Each of these sectors will improve and develop evidence based practice approach in human resources management.

Risk and failure in the supply chain can have a significant and negative effect on the short-term and long-term performance of the participants in the chain. Therefore, this research has an innovative look for a mathematical model for analyzing the interactive risks of the supply chain system using Bayesian belief networks. The study is descriptive in terms of purpose and has descriptive nature. The research community is classified into the two categories of academic experts and operational experts. In this research, information on the drug supply chain of the Imam Reza Hospital of Mashhad was obtained and analyzed using the bayesian belief network modeling process. The findings of this study show that Bayesian belief networks are much better than traditional risk analysis methods, because it can analyze basic risk analysis, including risk ranking and scenario analysis, and other essentials. BBN can also display different uncertainties in the language of probabilities with an appropriate visual form and provide more comprehensive view of the supply chain conditions and its risks

The purpose of this study was exploring the process of Anti-elitism in a public organization based on interpretive mapping design of grounded theory. In this regard, 32 employees of mentioned organization selected as interviewees using theory sampling. In order to data analysis and theory mapping Maxqda and Decision Explorer were used. Based on research findings the preface of anti-elitisn in organization of interest were three factors: good performance of elites, the assumption of homogeneity in organizational culture, and weakness of organization top managers’ monitoring system. Anti-elitists were two categories of jealousy against elites. First, organization toxic leader who was fallowed shadow-stagnant management style and antagonistic approach against elites in the shadow of weakness in monitoring management performance from legal authorities. Second, toxic employees as colluders and shield of leader in line of their mutual interests. Backing of their good performance and popularity, elites resisted to changes as reformist protestors against dysfunctional climate of organization. So, the anti-elitists’ antagonistic approach invigorated and they tended to silent treatments against elites. Finally, due to the immoral climate of organization and elites’ lack of support, anti-elitists turned to privative actions against elites.