مجله مدیریت برند
سال پنجم شماره 2 (پیاپی 14، تابستان 1397)

The logic of goods dominance in marketing has given way to the logic of service dominance.That, In the meantime, the customer is in focus of attention and is involved in many of the company's processes from designing ideas to producing customer ideas. This, in turn, highlights the importance of customer participation in the process of value co-creation; Which could lead to a competitive advantage for companies.Considering the importance of this issue, the present study examines the attitude of the customers towards the value co-creation process.This is an applied and descriptive study and has been performed by survey method.For this purpose, a sample of 400 clients of the hypermarket in Semnan was randomly selected.The questionnaire based on Likert spectrum was used in order to collect data. Structural equations’ modeling was used to analyze research data. The results of the analysis of the collected questionnaires showed that Corporate Brand Experience, Customer motivation and Customer Citizenship Behavior has a positive effect on the Customer Value Co-Creation Attitude and Subjective Norms. Also, the effect of the subjective norms on the value co-creation attitude was confirmed.

The ever-increasing use of various video content in social media marketing has made it necessary to examine their impact on brand image. However, there have been a few studies about the importance of video content in Iranian brand marketing. Therefore, the purpose of this research is systematic and comprehensive examination of the impact of using different social media video content marketing on the audience perception and formation of brand image in cosmetic industry. This study methodologically is mixture of quantitative and qualitative, design structural-interpretative model by using focused group method and structural-interpretative modeling technique. Findings determined that each of the video content affects a particular dimension of brand image. Video content that exclusively focused on brand had superlative impact on sensory perception of the brand, video content containing social responsibility have had the most impact on emotional perception and finally, video content that is related to the brand and is contained of information about the product and production process has the greatest impact on the brand’s cognitive perception; And overall it has the most impact on brand image.

In a mature market where products are similar in terms of price, quality, and services, the corporate behavior as a good citizen provides an opportunity for the company to be highlighted between competitors and its brand and products be distinguished among many choices. The postmodern condition of current societies requires changes in the way a businesse is conducted and communicates with different stakeholders. The use of cause related marketing has increasingly become the mainstream of corporate marketing communication programs. The purpose of this study was to investigate the effect of CrM (cause related marketing) on brand attitudes, advertising and purchase intention, as well as the effective role of cause involvement as well as skepticism as moderating factors. This study was carried out using a semi- experimental design and 384 participants in Tehran by available sampling were selected. Two structured questionnaires were designed for the experimental and control groups. Covariance analysis suggested that the use of CrM will improve consumers’ attitudes toward brand, advertising, and purchase intention. Cause involvement does not modify brand, advertising attitude and purchase intentions, whereas skepticism accepted as a moderating variable.

This paper presents an empirical study of the factors influencing the creation of a corporate branding model in mobile operator industry. The study was carried out in two qualitative and quantitative steps. In the qualitative phase, the conceptual model of corporate brand management was developed in mobile industry through the constructivism paradigm. At this stage after the study of the documents / libraries related to the subject, the construction of model was based on the interpretive-structural modeling technique based on the experts' opinion. Then, the extracted conceptual model was evaluated Within MCI to provide the ground for model applicability. In the quantitative phase, the validity of the explained relationships in the model is examined using the appropriate statistical method.The most important software used to analyze research findings was SmartPLS. The results showed that the corporate image, structure,  strategy,  culture,  behavior, employer brand, environmental factors, key industry drivers, key business principles and the nature of the operating industry have a significant effect on the corporate brand of the mobile operator.

The purpose of this study is to identify the types of consumer emotions, categorize and explain their relationships in the packaging industry. In order to achieve the research goals, in the first step, the types of emotions delivered to consumers by product package were identified by conducting in-depth interviews with 50 consumers in Isfahan through purposive sampling method to reach saturation and thematic analysis method was used. In the second step, the emotions identified by using affinity diagram (KJ method), categorized into six groups with the help of several experts in the field of linguistics and consumer behavior. Finally, in the third step, these emotions were leved by Interpretative Structural Modeling (ISM) technique and their relationships were determined. The results of the research led to the design of a consumer emotion model in the packaging industry at five levels. The consumer emotion toward packaging design was identified as the most influential factor in stimulating other emotions in consumer. The consumer emotion toward purchasing was also recognized as the most susceptible dimension.

The high volume of the research related to "brand portfolio" and the derived concepts from it, and on the other hand, a wide and yet conflicting spectrum of findings motivated the authors to categorize the findings and elaborate the concept, dimensions, drivers and impacting factors on the subject, in addition to systematically review of the previous researches. Based on the four-step model of systematic review of Okoli & Schabram (2010) and Iden et al (2017), the search strategy of the papers was developed, the searching process in related databases was started and more appropriate articles were selected in order to achieve a deeper analysis. Findings of the research show that the concept of brand portfolio strategy have been transformed from identity-based to systemic approaches and then is changing to structure-oriented and hierarchical concepts. In addition, brand scope and the relationship between brand portfolio and brand visual elements are among the most important dimensions of brand portfolio strategy, which are affected by internal factors like brand related and performance factors and also external factors like consumer-related and competitor factors.