فصلنامه پژوهش های مدیریت در ایران
سال بیست و سوم شماره 4 (پیاپی 106، زمستان 1398)

The past disorders of internal and external crises ever had the greatest impact on organizational performance. Organizational resilience is one of issue that has attracted expert’s attention in recent years, because of increasing disruption of the organizational processes of the various crises of political, economic, social, natural and human. The aim of this study is to determine and assess the organizational resiliency model based on influencial factors and outcomes that shows it’s result in an organization. This research is applied in purpose and descriptive in implementation.In this research, 1400 managers and experts of cultural heritage participated in the Study based on the questionnaire, containing five different sets of items. At first, we explained Research totality. Then we explained Research literature, Research method and Information Analysis. The results show that the model has a good fit and verify hypotheses imply a significant positive correlation factors affecting the resilience and the consequences of its organizational resilience.

Selecting a country or countries for entering foreign markets is considered a strategic decision that require significant consideration and deliberation. The quality of such decision will bring about some conditions and necessities for an enterprise and can potentially affect the possibility of advantage creation, exchange cost as well as the effective capability of transferring knowledge in companies. Although presence in global markets can be beneficial and bring many advantages for an enterprise, it can also be as much risky and pose numerous risks. Major risks that can be incurred depend on the selection of foreign markets and the status of presence in that markets, but sound decision making in every field requires identification of effective variables of the decision and having adequate and relevant information in that field. This research examines and identifies effective macro indexes for selecting export markets in steel industry and after identification and prioritizing mentioned indexes, will work on screening and removing markets in which Mobarakeh Steel Company won't have competitive advantage. Screening the countries has been done in two stages and finally has been presented a list of 45 countries out of 193 that are members of the United Nations and can be suitable markets for this company. The research findings show that environmental and political-legal indexes reflect much more importance among other identified indexes to determine target markets. Economical indexes mirror medium importance while social-cultural and technological indexes are considered the least important ones among others.

Todays, in addition to the economic aspect, paying attention to the social and environmental aspects has contributed to the sustainability of the supply chain. On the other hand, macro management attitudes for profitability are considered as a key component in the robustness of various industries, including citrus production. In this research, using a system dynamics approach we examine the effect of profitability on its related factors through a systematic view. For this purpose, a system dynamical model is presented and in order to validate it, its behavior is compared with historical collected observations. Statistical analysis indicates that the simulated model is adhered to its actual state. To further explore the Monte Carlo simulation is performed for sensitive variables, and finally, the proposed model is implemented under different employed scenarios. In different times of simulations have shown that several interventions such as research and development (R&D) can increase the citrus production and other key variables.

The emergence of ERP systems as an integrated and process-oriented information system that supporting all activities of the organization, has led to significant improvements in the performance of deploying organizations. One of the success factors in the implementation of ERP systems is the proper identification of risks and appropriate responses to them throughout the lifecycle. Therefore, this research with an innovative point of view seeks to design a risk control model for ERP implementation by the Grounded Theory (GT) approach during open, axial and selective coding steps. The present research is both fundamental and applied in terms of purpose. The statistical population of this study is ERP elites, interviews with 12 of these elites were conducted using purposeful sampling method. The results of the study showed 58 primary codes and 17 main categories that presented in the form of a paradigmatic model including; causal conditions (pre-implementation risks, implementation risks and post-implementation risks), phenomena (ERP implementation risk control), context (organizational factors, technical factors and human factors), intervening conditions (factors associated with employees, factors associated with project implementation and factors associated with the ERP system), strategies (path improvement, human resource development, organizational change, and Organizing) and consequences (organizational consequences, financial consequences and social consequences) and relationship between its different dimensions is also presented.

Resolving the problem of poverty requires treatment of people in need of help to help the needy. Social charity marketing is used as one of the most effective and effective tools for encouraging and encouraging contacts to help the needy. In the process of social marketing planning, market segmentation is necessary for homogeneous and similar groups. This will lead to the design and provision of a tailor-made marketing program for each department. The present research seeks to base four indices of monthly assistance, daily assistance, amount of donation and the amount of income on the category of generosity. For this purpose, using cluster sampling method, 474 people from five regions of Tehran were selected. A hierarchical clustering technique was used to analyze the data. The results of the research show that there are five types of generosity behavior in the sample, for which each appropriate social marketing mix should be used to create a successful program for charitable contributions.

The global banking industry, driven by new technologies and changing customer behavior, has undergone major changes unprecedentedly all over its history. As banks contend with innovation challenges in their processes, fintech companies benefiting from digital capabilities, deliver innovative and customer-centric services. In the business world, the collaboration between these two institutions has taken many forms. This has also attracted the attention of the academic community, and several papers have been written in this field. The purpose of this article is to review these articles, and its main question is: What has the scientific literature contribute toward bank-fintech collaboration? To answer this question, a systematic literature review, based on PRISMA Checklist, has been utilized and various specific areas have been examined to understand the necessity, evolution, challenges, drivers, benefits, barriers, and types of bank-fintech collaboration in the scientific articles. The most significant achievements of the articles are discussed in the paper; furthermore, different types of bank-fintech collaboration in the scientific literature are listed, and a bank-fintech collaboration algorithm is presented. Ultimately, the gaps in the literature and suggestions for future research are expressed.

In a year named as "Supporting Iranian Goods", more attention has to be paid to the tendency of preferring domestic products. The present study, for the recognition of different groups of consumers in terms of the preference for domestic products, has offered a new scale in order to identify not only one category, but different categories of consumers. In this mixed method research, firstly a new scale has been developed by academic experts’ selection among the items designed to identify three groups of ethnocentric, cosmopolitan, and xenocentric consumers and by experts’ reformation for new purpose. Then, the new scale has been tested in the context of Iran’s automotive industry. Based on a cluster analysis, 558 analyzable questionnaires were first grouped into two categories, namely, prone to foreign car preference and prone to domestic car preference. The weaknesses of such classification were minimized by classifying customers into five categories. Based on our finding, no cluster characterizing ethnocentric consumers was formed. A cluster identified as the fans of domestic but dissatisfied with the products of an industry, which in previous research and in the division of customers into two categories, was the source of the theory's contradiction with the market reality. Besides offering proposals tailored to each category in line with "supporting Iranian goods", constant pursuit of cluster changes in various industries is suggested.