فصلنامه آموزش و توسعه منابع انسانی
پیاپی 24 (بهار 1399)

This research is a scenario-based study to evaluate the training adequacy model of the Social Security Organization staff.

In this study, the research method is a combination of theme analysis and dynamic systems. The study population was the West Azerbaijan Social Security Organization and the experts of An open interview was used to gather information using the library method and study of documents and also to better understand the subject Thus, the study is exploratory in nature and data collection is field-based.. The analysis of the data obtained using the dynamic systems approach was performed in the software environment (Vensim) and through this method the behavior of the system and the impact of different policies on it were tested and analyzed.

The results showed that the reference model of training adequacy could in no way cover future training goals, It is necessary to provide the best policies for achieving training competence in the Social Security Organization of West Azerbaijan Province using different scenarios.. From 10 scenarios, it was found that surrogacy scenarios in training, feeling effective with psychological empowerment and need assessment in process management is the best policy for enhancing training competence.

Psychological empowerment and the feeling of being effective in staff are time-consuming, but if one creates this sense of human capital's potentials and abilities flourish and at the stage of mental development, one's ability to solve, interpret, change, analyze, Criticism and evaluation will be provided to the organization in order to achieve training competence.

Staff managers of education have a key role in policy-making, macro-planning, and monitoring the performance of the education system, which is why the selection of this category of managers is particularly sensitive. Considering the emphasis of the Fundamental Evolution Document on the selection of managers at different levels based on meritocracy in the 6-22 strategy of "Leadership and Management Subsystem", this article identifies the competency criteria of education staff managers at the level of this document, from the perspective of the authors of Fundamental Evolution Document, and attitudes of specialists in this field. Due to the nature of the question and the purpose of this research, its approach is qualitative and has been with data-based theory and Charlmers constructivism design. The data required for the study were collected through semi-structured interviews with 22 experts, including nine compilers of Fundamental Evolution Document, seven experts and executives of the leadership and management subsystem, and six educational management faculty members. The text of the interviews was implemented and analysed using thematic analysis. A total of 63 competencies were identified as competencies required for education staff managers in the form of 17 sub-categories and 6 main factors including; values and attitudes, managerial skills and abilities, personality traits, personal knowledge and skills, organizational knowledge and skills, and monitoring and control, and finally two specialized and general dimensions were determined and defined

Education is a very complex and sensitive issue, and the sustainability of a society depends largely on the efficiency and effectiveness of the education system. If the education system can properly fulfill its mission of individual and social development, it will also provide a favorable environment for cultural, economic, political and social development in society. It goes without saying that a great deal of the complexity and sensitivity of the education system goes back to the competencies of senior education managers. One of the challenges of HRM in organizations, especially in education, is how to select and promote managers. In this regard, the evaluation process process is used as a guideline for evaluating and effectively developing competencies in workplace-like conditions. Therefore, the present study was designed to identify the competencies of higher education managers and to present managers' competency models for use in evaluation centers. Mixed research approach was used to conduct the study. The research population in the qualitative section was all experts, professors and senior managers in the field of education, who were interviewed with 17 experts using snowball based sampling and the statistical population was all of the education managers in Tehran. 462 individuals were selected using cluster sampling method. The research instrument was a researcher-made questionnaire in the quantitative phase. Its validity was confirmed by experts and its reliability was confirmed by Cronbach's alpha test. Semi-structured interviews were used in the qualitative part. In the second step, quantitative method was used in descriptive-analytical method. Based on this, competencies of education managers for use in evaluation center were identified and then the model of competency of higher education managers for use in evaluation center was presented. To estimate the validity of the proposed model, second-order confirmatory factor analysis and structural equation modeling with partial least squares method were used. The results showed that the components of the model of education managers competency for use in the evaluation center are: knowledge competence, professional competence, personality competence, executive performance competence, leadership and guidance competence, communication competence and perceptual competence.

The study is of the basic-applied research type that uses a combined exploratory research method. The study population is comprised of 16 human resources development experts and social security organization’s managers in the qualitative section and 351 staff members working in social security organization as the study sample volume in the quantitative section. Purposive sampling was the method of choice in the qualitative section and simple randomized sampling was utilized in the quantitative part. The data collection instrument was semi-structured interviews in the qualitative section and Heresy and Goldsmith’s organizational performance questionnaire and a researcher-constructed human resources development questionnaire in the quantitative section. To analyze the data in the qualitative section, use was made of NVivo11 in the qualitative section and SPSS19 was employed in the quantitative section. The data analysis method included a qualitative grounded theory method (open, pivotal and selective coding) and Pearson correlation and simultaneous regression in the quantitative section. The study results resulted in the formation of an individual HR development pattern in the qualitative section for Tehran’s social security organization; in the quantitative section, the effect of the pattern on the organizational performance was investigated and the results signified the positive effect of the individual HR development on the organizational performance. The present study’s findings can offer applied and operational implications in line with individual HR development and organizational performance improvement in social security organization.

Training and development advisors and experts are working hard today to gain a position for training procedures as equal as other organizational procedures. This effort has turned into a huge challenge for such practitioners. Under such circumstances, return-of-investment can be deemed both as an opportunity (if carried out properly) and a threat (if implemented improperly). Some believe that such an approach can help us integrate training into other mainstream procedures. Anyway, it is believed that formulating and conceptualizing such a strategy is a brave enterprise which needs to be managed reasonably.This paper aims at estimating the return-of-investment rate for project management training programs at Pars Oil and Gas Company (POGC). To analyze data, AHP strategy is used through Expert Choice software. The final rate was calculated as %59976. The calculated ROI sounds logically reasonable and indicates that the training program has been effective in essence.

The purpose of the research is to identify the challenges of distance education development from the perspective of professors of Payame Noor University. The research method is qualitative in terms of purpose and in terms of data collection. In this research, after purposeful sampling and reviewing documents and research, the process of interviewing key and informed experts continued until the full identification, description, and characterization of the dimensions, components and indices and theoretical saturation were achieved. In order to determine the logical framework of the collected data, the steps of identifying, taking notes and classifying the concepts were performed. To this end, the collected information and texts were reviewed and categorized into major categories. Finally, the categories were reviewed and the duplicates removed, similar and smaller mergers and dimensions of the specific topic were categorized within the obtained components and indices. Based on the results, two-dimensional extraction model, 7 components, and 45 indices were extracted for university e-learning challenges. After finalizing the data analysis and extracting the conceptual model, the validity of the model was evaluated with 10 experts and university experts in a focus group on dimensions, components and indicators of agreement.