فهرست مطالب

Information Technology Management - Volume:13 Issue: 2, Spring 2021

Journal of Information Technology Management
Volume:13 Issue: 2, Spring 2021

  • تاریخ انتشار: 1400/01/19
  • تعداد عناوین: 13
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  • Elmira Janavi *, Maryam Soleimani, Abbas Gholampour, Mike Friedrichsen, Pejman Ebrahimi Pages 1-24
    Penetration of smartphones and increasing use of social media on always-on devices has attracted the attention of enterprises and organizations to benefit from such platforms for better understanding of customers’ needs and more effectively communicate with potential consumers. For this purpose, the present study investigates the impact of social media adoption and media needs on online purchasing behavior. This study has also examined the moderating role of media type, gender and age in the relationship between variables of social media adoption and online purchasing behavior. A total of 410 questionnaires were collected on social media such as Instagram, Telegram and WhatsApp. SEM technique using PLS used as the analytical method to empirically test the proposed hypotheses. Results show that the effects of tension dimension on online purchasing behavior is mediated by social media adoption. Moreover, the effects of social media adoption on online purchasing behavior are moderated by age and medium type based on Multi-Group Analysis. The IPMA matrix shows that social media adoption had the highest importance, but the lowest performance. This study is significant in terms of innovation due to the use of new indicators effective in the area of statistical analyses. The use of FIMIX, CTA, permutation test, MGA, and IPMA matrix analyses is part of it.
    Keywords: Social media adoption, Media needs, Online purchasing behavior, Media type, IPMA matrix
  • Anwar Hasan Abdullah Othman *, Najmul Haque Kawsar, Aznan Bin Hasan, Nur Farhah Binti Mahadi Pages 25-50

    The study has two main objectives firstly, to examine the opportunity of the Momentum and Contrarian investment strategy for three different monetary systems to trade currencies in Forex markets using Symlet wavelet decomposition approach. Secondly, to examine the co-movements between the three monetary systems using wavelet coherence analysis. The findings indicate that an investor with momentum strategy can consider investing in Bitcoin and Gold market, while the contrarian investment strategy is more advisable for the fiat money market during crisis period. Furthermore, the wavelet coherence analysis indicates that Bitcoin currency is the most leading monetary system during the Covid-19 pandemic crisis, followed by gold. However, US dollar mostly leads Bitcoin during non-crisis periods, while Gold is found to lead the US dollar throughout the sample period of the study. This suggests that the cryptocurrency system or gold standard should be considered as the alternative monetary system for better economic stability specially during the crisis period. Moreover, Bitcoin and gold had an anti-phase correlation before the Covid-19 pandemic crisis, which implies better benefits of hedging in the non-crisis period, while during a crisis they are moving together across different horizons. In contrast, Bitcoin and Fiat Money are strongly correlated during non-crisis periods, while during covide-19 pandemic crisis the correlation is statistically insignificant. Overall, the outcomes offer significant guidance for policymakers in understanding which monetary system leads to better economic stability during the crisis period and provides many implications for market players such hedging and Diversification investments strategy in forex markets.

    Keywords: Bitcoin, Gold, Fait money, Momentum, contrarian investment strategy, Wavelet coherence analysis, Covid-19 pandemic
  • Ahad Zareravasan *, Reza Alizadeh Pages 51-74

    For the last three decades, research on Information Technology Business Value (ITBV) has highlighted how organizations can create greater value from IT investments in different industries, including the healthcare sector. There has been some research investigating the business value of Health Information Systems (HIS). However, the current body of knowledge regarding the challenges in front of proper business value realization of these systems is limited. This study investigates the challenges of HIS business value creation using a combination of the Fuzzy Analytic Hierarchy Process (FAHP) and fuzzy Decision-making Trial and Evaluation Laboratory (DEMATEL). First, this study reviews the literature to identify the main challenges in the field. The outcome of this step revealed three main categories and 22 challenges, including technological (ten challenges), organizational (eight challenges), and environmental (four challenges). Then, this study first uses FAHP to evaluate the weighting for each criterion and then adopts the fuzzy DEMATEL method to establish contextual relationships among those criteria. We find out that technological challenges are the most crucial dimension. Moreover, we observed that “infrastructure costs” has the highest priority. Under the technological dimension, “maintenance costs” and “systems compatibility” challenges are the most critical since they are in the cause area and directly influence the HIS outcomes. Under the organizational dimension, “Change in strategic objectives” is the most important challenge. Moreover, “inter-departmental coordination”, “training costs”, “proficiency”, and “users’ knowledge” are affected by each other as well as influenced by the net causes. The outcome of this study shows that to handle HIS business value creation challenges, healthcare executives should start with infrastructure costs, maintenance costs, and systems compatibility challenges.

    Keywords: Fuzzy analytic hierarchy process (AHP), Fuzzy DEMATEL, Health Information Systems (HIS), Health Information Technology (HIT), Information Technology Business Value (ITBV)
  • Noorshella Che Nawi *, Noor Hasmini Abd Ghani, Azwan Abdullah, Bahaaeddin Alareeni, Nurul Shuhada Deraman, Md Zaki Muhamad Hasan, Solomon Gbene Zaato Pages 75-92

    The motivation of this paper is to examine empirically the effect of social media marketing on value equity, relationship equity and brand equity on fashion apparel brand among Universiti Malaysia Kelantan (UMK) students who have high attributes of internet savvy’s and take delight in undertaking social media marketing. This study is backed by the use and gratification theory that creates desire for amusement and enhancement of information while people use social media marketing.  Data was collected by means of Google Form online survey from a total of 361 respondents. The simple random sampling approach was utilized to collect data from the respondents and data analyzed using the SPSS. The findings indicated that social media marketing activities, which are entertainment, interaction, trendiness, and customization had a positive effect on customers’ equity among students. The results confirm that social media marketing is one of the key success factors in enhancing customer equity. Further, the results showed that interaction is the first concern among the respondents. In other words, the communication between the apparel fashion brands industry with customers is important and helps to create relationships so that customers can get more information about them.

    Keywords: Social Media Marketing, Entertainment, interaction, Customization, Customer equity
  • Roslina Othman, Debarshi Mukherjee, Sk Mamun Mostofa, Khandakar Kamrul Hasan * Pages 93-112

    The coronavirus pandemic has compelled academic institutions across the globe to initiate online teaching, impacting thereby the teaching-learning process to undergo a structural change. Among various pedagogical techniques that have been adopted, organizing synchronous classes has been found to be the most beneficial. It simulates the classroom environment, facilitating thereby parallel knowledge dissemination to a broader audience. This study measures the efficacy of synchronous web-based learning during this ongoing pandemic, among postgraduate Library and Information Science (LIS) students of Bangladesh. Using an online questionnaire, a survey was conducted among the postgraduate students of the Department of Information Science Library Management (ISLM) of the University of Dhaka. The results revealed that limitation of internet data, unstable internet, along with power blackouts were some of the primary inhibitors blocking the participants to attend classes online. Finally, this study concludes that as most students do not seem to be ready yet to study in a synchronous delivery mode, it recommends educational institutions in Bangladesh to provide an alternative delivery method, in order to sustain academic excellence in these challenging times.

    Keywords: Synchronous learning, KM, Learning gain, Pandemic
  • Ali Hassan Ibraheem Aljadba *, Norhaziah Nawai, Nur Hidayah Laili Pages 113-138

    The purpose of this paper is to investigate the role of political instability in the context of the association between board of directors (BOD) and audit committee (AC) quality as indicators of corporate governance effectiveness and earnings management (EM). The non-financial listed companies on the Palestine Exchange (PEX) between the period from 2011 to 2018 were the samples of the study. Based on the OLS regression results by using a panel data of 232 observations, the findings show that the BOD quality is positively related to EM, while AC quality is negatively associated with EM. The results also reveal that political instability plays a moderating role by weakening the relationship between the AC quality and EM during the severe unstable political situation, while the BOD quality is negatively associated with EM under the same situation. This finding implies that the BODs might substitute ACs under severe political instabilities to protect the stockholders and stakeholders’ interests. Unlike most previous studies, this article addresses political instability as a moderating variable for the relationship between the BOD and AC quality as a composite measure of EM in the most emerging and smallest stock market in the region. The results of this work may assist the regulatory bodies, policymakers, and practitioners in revising the corporate governance code to promote the efficiency of the BOD and AC monitoring functions for the purpose to improve the faithfulness and reliability of financial reports and also to deter the management from engaging in critical levels of EM.

    Keywords: Corporate governance, political instability, Earnings management, Board of directors, Audit committee, Palestine
  • Ghaida Muttashar Abdulsahib, Osamah Ibrahim Khalaf * Pages 139-153
    In many significant characteristics of the modern world, including particular industry, agriculture, and military applications, Wireless Sensor Networks (WSNs) have begun to emerge. Even though energy consumption is the greatest challenge confronting WSNs, it is essential to analyse the feasibility of the use of mobile components for the data collection on WSN networks. To collect information from their sensing terrain, WSNs use significant numbers of wireless sensor nodes. The method of acquiring data from the sensor nodes and forwarding this data to the node or base station is Data Collection (DC). In such methods, data collection is effective and efficient in data transfer for an extended WSN lifetime. The scientific and investigational analysis demonstrated that Routing Path Selection-DC has the robustness and low energy, is required to reduce the mobile sink's energy demand, which provides better results, and is adaptable dynamically to multiple situations, including the variance between the ground robot and the cost of energy. The research paper developed an approach that creates a data collection schedule that is collision-free where appropriate power limits are allocated and verifies its overall performance of virtual environment network latency.
    Keywords: Wireless Sensor Network, Base station, Connection request, Data collection, Mobile elements, Collision-free, Latency
  • Arabeche Zina *, Soudani Ahlem Pages 154-172

    Like almost all the world countries, Algeria is experiencing an exceptional state characterized by a real epidemic of Coronavirus (covid19), which has prompted all institutions (establishments, businesses, businesses, and people) precautions to curb the risks of this pandemic. To this end, the higher education sector has called on the entire university teacher and student community to turn to e-learning to ensure continuity of courses and TD. Our paper is in line with this, with a fundamental objective to analyze university teachers' behavior concerning new information and communication technologies during the health crisis of covid-19. Thus, to shed light on the main handicaps related to online learning in Algeria.

    Keywords: Algerian University, Pandemic (COVID-19), E-learning, Moodle platform, Zoom application
  • Mesai Mohammed Salima *, Ben Khalifa Ahmed, Hamza Baali, Mohammed El Amine Abdelli, Naima Bentouir, Afef Khalil Pages 173-187

    This study aims to test the relationship between knowledge generation and organizational creativity. The second method was surveyed (analytical) using exploratory research through the survey as a data collection tool. The validity coefficient was measured as a reasonable degree of stability was obtained for a sample of (46) individuals. The data was analyzed using statistical package (SPSS V25). Descriptive Statistic Among the findings is that CASNOS has a medium level of the knowledge generation process, and there is a statistically significant effect of knowledge generation on the organizational innovation of CASNOS (El-Oued), according to the dimensions adopted in the study model.

    Keywords: Assimilation, aggregation, Generation, incarnation, Knowledge organizational Creativity, Sharing
  • Ben Khalifa Ahmed *, Hamza Baali Pages 188-201

    This study aims to identify the role of information and communication technology in improving electronic payment methods. The descriptive-analytical approach has been applied. We have learned about the concepts of ICT and electronic payment methods and the impact of ICT on these methods. On the applied side, an El Oued was distributed to a staff sample in the Directorate of the Algeria Poste unite of the State of El-Oued and several its postal institutions. The El Oued included two main axes: the first focuses on the reality of ICT in the organization. We discussed the electronic payment methods and the control procedures on their system on the second axis. Also, the challenges and risks which they face, the study revealed a statistically significant relationship between the variable of ICT and the means of electronic payment through the influence of some dimensions in the first axis on the dimensions of the second axis.

    Keywords: Information, communication technology, Electronic payment methods, Algeria
  • Kasmi Karima *, Djalab Zohra Pages 202-230

    This study aimed to identify the impact of strategic vigilance (SV)on the useful application of electronic management in the National Railway Transport Company (SNTR), and to achieve the objectives of the study; a survey was designed and distributed to a simple random sample of 200 individuals from the National Railway Transport Company (SNTR) ), From which 180 questionnaires were retrieved, The results obtained indicate Spanish the respondents' perception of both strategic vigilance with its dimensions (competitive vigilance and technological vigilance, commercial vigilance and environmental vigilance) and electronic management in the researched company, The findings also revealed positive effect of strategic vigilance in the practical application of electronic management in the company National Rail Transport (SNTR).

    Keywords: Vigilance strategy, Commercial Vigilance, Competitive vigilance, Technological vigilance, Environmental vigilance, electronic management, The company National Rail Transport (SNTR)
  • Sukanya Roy, Chinmay Chakraborty * Pages 231-244
    After the Coronavirus diseases (COVID-19) outbreak, the Whole world witnessed the strangest buying behavior within the customers. Suddenly masks, hand sanitizers, and toilet papers became the priority list of the customers. High demand and lesser availability of essentials products like masks, toilet papers, and hand sanitizers create a chaotic situation inside the retail outlet's stores.  The buyer’s behavior and the chaotic scenario inside a retail outlet drew the attention of several consumer psychologists, academicians, and researchers. A panic buying situation is the most common behavior that exists in a time of crisis. This paper discusses the panic buying situation briefly during COVID-19. However, a few types of research and studies were captured in the panic buying behavior. The current study examined the factors that influenced the customers buying decisions during the COVID-19 outbreak and secondly, it examined to what extent the buying decision of a customer creates a panic situation. Furthermore, the study looked at the emotional and cognitive responses of the individuals which play a pivotal role in influencing customer decision making the journey. Qualitative content analysis and thematic methodology were considered for data analysis. The results indicated that fear and uncertainties were the key emotional responses; whereas rumors, fallacious thinking, and survivalist psychological were the key cognitive responses that influenced the customer decision journey.
    Keywords: Panic buying, Covid-19, Emotional Responses, Cognitive responses, masks, Hand sanitizers, Toilet papers
  • Umesh Kumar Lilhore, Sarita Simaiya *, Devendra Prasad, Deepak Kumar Verma Pages 245-259

    Due to enchantment in network technology, the worldwide numbers of internet users are growing rapidly. Most of the internet users are using online purchasing from various sites. Due to new online shopping trends over the internet, the seller needs to predict the online customer’s choice. This field is a new area of research for machine learning researchers. A random forest (RF) machine learning method is a widely used classification method. It is mainly based on an ensemble of a single decision tree. Online e-commerce websites accumulate a massive quantity of data in large dimensions. A Random Forest is an efficient filter in high-dimensional data to reliably classify consumer behaviour factors. This research article mainly proposed an extension of the Random Forest classifier named “Weighted Random Forests” (wRF), which incorporates tree-level weights to provide much more accurate trees throughout the calculation as well as an assessment of vector relevance. The weighted random forest algorithm incorporates the C4.5 method named a “Hybrid Weighted Random Forest” (HWRF) to forecast online consumer purchasing behaviour. The experimental results influence the quality of the proposed method in the prediction of the behaviour of online buying customers over existing methods.

    Keywords: Weighted random forest, Machine learning, Classification, Prediction, Online customer