نشریه مدیریت دانش سازمانی
پیاپی 12 (بهار 1400)

The main purpose of this study is to analyze the process of science production in knowledge acquisition subject, with a focus on its organizational essence, in scientific resources. Scientometric analysis was used to identify the key ontological themes and concepts of the subject through tools such as co-author, co-word, co-citation, and cluster analysis. The number of reviewed articles was 245 English articles published in ScienceDirect, and 20 Persian articles published in Iranian scientific databases. The period of English and persian articles was from 1979 to 2021. The data collection tools were queries, search databases, indexes, and codes, and the analysis method was scientometric tools and maps using MS Excel and VOSviewer software. The results of general trends show that from the origin of economically developed countries, a higher number of knowledge acquisition articles have been published than other countries. The number of articles from the origin of our country in the international database is very small, that due to the gradual recognition of the importance of organizational knowledge acquisition issues, it is necessary to publish more research with the origin of our country in the international databases. The research findings show that the time trend of publishing knowledge acquisition articles in the world and Iran is increasing with a gentle slope. The co-word networks show the relative centralization and independence of the clusters; as various concepts related to this subject have been formed and evolved and have formed other scientific clusters. This result demonstrates the importance of knowledge acquisition as an important node in information science knowledge networks. Concerning Co-Occurrence networks, it is necessary for researchers in the fields of knowledge management, knowledge integration, knowledge transfer, learning, organizational learning, and knowledge resources, to pay attention to findings of knowledge acquisition research. The timeline of the emergence of keywords in the field of knowledge acquisition shows the maturity of this field in recent years. Based on the findings, it is understood that the discovery and dissemination of new topics and ideas by new researchers in this field are possible and there is no theoretical saturation in the topics of knowledge acquisition. The wide connection of organizational education and organizational knowledge acquisition, and the variety of soft issues related to them, is a significant point for managers, researchers, and policymakers in the field of science and technology.

Knowledge sharing and its risks have been considered by researchers in recent years, and despite the importance of the issue in the insurance industry, no research has been conducted in this area. Given the identified gap, the main purpose is to analyze and evaluate inter-organizational knowledge risks in the insurance industry. The research method is descriptive from the data perspective and applied from the goal perspective. The statistical population includes 30 human resource and risk managers in the insurance industry who were selected by purposive sampling. A questionnaire was used to collect data from experts. Measuring the interaction of knowledge risks on each other and also determining the probability and severity of the effect of each risk was done through fuzzy dematel method and fuzzy method with the help of programming in Matlab software. According to the results, the risk of knowledge loss due to high impact on other inter-organizational knowledge risks, as well as the probability of occurrence and severity of the effect and therefore the high level of risk, is one of the most important inter-organizational knowledge risks and should be considered by active organizations in insurance industry.

One of the most important concepts for any organization in any sector and size is market performance, which plays an important role in the success of the organization. Performance measurement evaluates the implementation of strategies and in the absence of it decision makers cannot be sure that their goals will be achieved. Therefore, the present study was conducted to investigate the effect of knowledge management and market orientation on market performance with the mediating role of open innovation. The present research is an applied research in terms of purpose, the method of data collection is descriptive-correlational and cross-sectional in terms of time. The statistical population of the present study included employees, experts and managers of Tejarat Bank in District 5 in Tehran. Referring to Morgan table, the sample size was 242 people who were selected by simple random sampling. Mean, standard deviation, skewness and elongation were used to analyze the data in the descriptive part. In the inferential part, structural equation modeling was used and SPSS 23 and Lisrel 8.8 software were applied for analysis. The results showed that the variables of knowledge management (with path coefficient 0.37), market orientation (with path coefficient 0.41) and open innovation (with path coefficient 0.32) have a positive and significant direct effect on market performance; In addition, knowledge management and market orientation, in addition to having a direct impact, also have an indirect and significant effect on market performance through open innovation. Given the positive impact of knowledge management on market performance, if banks do not have the necessary competence to develop knowledge, they will not gain a knowledge-based competitive advantage. Also, due to the importance of market orientation in achieving greater market performance, market competitiveness should be increased. Understanding the market in order to understand the customers' point of view can play a role in increasing market performance. Banks need to use appropriate methods to retain their key customers to increase their satisfaction.

The present study intends to provide a model for knowledge flow in the banking industry by examining the existing models while evaluating the components involved in the knowledge flow. This research is a descriptive-correlational research and is applied in terms of purpose. The statistical population of this study included the employees of the central offices of Bank Melli Iran, whose number is 2211 people. Using a Morgan table, a sample of 330 people was randomly selected from this population. Data collection tool is a 45-item researcher-made questionnaire in 8 dimensions, which was adjusted based on the Likert scale, the validity of this questionnaire was evaluated by two formal methods and factor analysis technique and its reliability was evaluated by Cronbach's alpha method, the results indicate the appropriate reliability and validity of the questionnaire. To analyze the research hypotheses, the method of structural equations using Smart PLS software has been used. The components of knowledge acquisition, knowledge creation, knowledge storage, knowledge sharing, knowledge application, information technology infrastructure and flexible organizational structure Influence the flow of knowledge in the banking industry and the conceptual model of research is a good model for knowledge flow in the banking industry. Knowledge sharing with an impact factor of 0.379 has the greatest impact on knowledge flow status. The results show that the flow of knowledge in the banking industry is very necessary and this industry urgently needs to enter this field of study and operation. Knowledge management is also important in order to establish an effective flow of knowledge in the banking industry. Therefore, it is necessary for banks to first provide the necessary conditions for the effective flow of knowledge in the bank with proper knowledge management in the organization, and thus achieve better performance and profitability in this industry.

Mobile Telecommunication Company of Iran(Hamrah e Aval) due to the nature of the communication services industry in the country, has high dynamism and change in its field of activity. To control and adapt to these changes, the company needs a new model to evaluate its performance. Accordingly,The present Study is a qualitative research on performance appraisal with the approach of knowledge-based organization and by passing the existing performance appraisal models with a traditional and short-term perspective to cover the challenges of this field with a comprehensive, transparent and simple model, so that it is realistic and related to the sensitive and key areas of the company's performance as a knowledge-based organization. First, in order to collect data, after reviewing the literature and research background, the framework and protocol of semi-structured interviews were prepared and compiled, and then among scientific and executive experts active in the field of communication services by purposeful sampling method "Snowball", participants were selected. Data analysis was coded by Clark and Brown six-step inductive theme analysis. Data analysis in the coding process by MAXQDA software led to the emergence of 104open source, 31sub-themes and 7 main themes including management and human resource components, organizational, process, market and competitive environment, technical and executive business environment, knowledge-based platform and The results were in three areas: organizational, customer and regulatory. Due to the special characteristics of organizations active in the communication services industry and their emphasis on knowledge and information technology in order to achieve organizational perfection, the results of this study can be used by other knowledge-based companies.

The purpose this study was to investigate the effect of empowering leadership on open innovation with regard to organizational learning culture and adjusting adsorptive capacity. This study was an applied method and a Correlation research. The research tool based on the standard questionnaire of Naqshbandi and et al (2019) which was done by the participation of 131 managers and experts of the knowledge-based companies of Chaharmahal and Bakhtiari province after measuring validity (convergent, divergent and exploratory) and reliability (Cronbach's alpha, hybrid and diestra), that were selected by random sampling method and through Morgan table, were implemented. Data analysis was implemented in two descriptive and inferential levels through “SPSS25” and “WarpPLS7 software”. Findings showed that the highest path coefficient (β = 0.79) and the determination coefficient (R2 = 0.63) corresponds to the empowering leadership to organizational learning culture, organizational learning culture has also fully mediated the relationship between empowering leadership and open internal (VAF = 0.64) and external innovation (VAF = 0.69