نشریه مدیریت استاندارد و کیفیت
سال یازدهم شماره 1 (پیاپی 38، بهار 1400)

The main purpose of this study is to analyze the mediating role of competitive strategy in quality management activities on company performance in Shahrekord pharmaceutical companies. The research method was correlational from the field branch and in terms of applied nature. The statistical population of the study was the employees of Shahrekord pharmaceutical companies and 84 people were selected as the sample using the available sampling method. The data collection tool is questionnaire. The validity of the questionnaire was confirmed by experts and content validity and the reliability of the questionnaire was confirmed by Cronbach's alpha coefficient. To test the research hypotheses, structural equation model was used with the help of Smart PLS software. Findings showed that there is a positive and significant relationship between operational quality management and exploratory quality management and company performance. There is a positive relationship between exploratory quality management practices and exploitation and performance with the mediating role of competitive strategy. The findings also show that there is a significant relationship between competitive strategy and firm performance.

With the advent of the third millennium, new concepts such as acceleration, loss reduction, management systems literature. The use of business process management automation systems has been proposed as a new challenge that proving its positive effect on the effectiveness of quality management system can have a significant impact on changing the thinking of managers, in the strategic alignment of process automation systems and organizational strategies. The present research studies the relationship between process management automation and increasing the effectiveness of the quality management system in the headquarters of an industrial group that has policy-making and strategic planning missions.After reviewing the theories and researchs, a model is presented. In order to collect data, a questionnaire was prepared and distributed throughout the statistical community and the results were tested using SPSS software. Findings show that there is a significant relationship between process management automation and increasing the effectiveness of quality management system. However, the findings of this study deny a significant relationship between data and information integrity with increasing the effectiveness of quality management system. Finally, suggestions for future research are provided.

Providing a comprehensive overview of the safety status of similar large-scale spatial rail units (such as existing railway regions in a country) is a first but very important step in identifying policies that can accelerate progress in improving rail safety. Previous studies have generally aimed at assessing the overall safety of railway regions, while the aim of the current study is to present a new approach to assess safety of railway regions with an emphasis on the capacity and capability of each region. In the prposed approach, by considering various aspects of the factors affecting railway safety, especially the capacity and capability of each region, a more impartial comparison has been made on the safety status of railway regions. Therefore, in line with this goal, first, a conceptual framework is developed in relation to the variables affecting safety and the capacity and capability of each region is taken into account. Then, using previous studies, the criteria needed to be implement in the conceptual framework are selected. In the next step, the Data Envelopment Analysis (DEA) model is used to evaluate the safety performance of 20 railway regions of Iran in the presented conceptual framework. In this evaluation, the data regarding safety information of railway regions of Iran in 2019 are used. Considering that some of the regions are efficient in this evaluation, the Anderson-Peterson efficiency is also calculated for the railway regions. The results showed that Region 1 had the best efficiency and Region 20 had the lowest efficiency corresponding to rail safety in 2019. Finally, the reference communities for each railway region were identified, as well as suggestions for improving the safety performance of each region

IT governance provides an organizational capability for IT strategic alignment for the organization by explaining structures, processes, and stakeholders. Development of IT governance framework based on corporate governance theories in accordance with the organizational environment, the success rate of this framework in realizing the strategic approach of IT partnership with business will increase significantly. In this paper, by reviewing the literature of basic theories of corporate governance, the dominant theories in IT governance are determined and then using a qualitative method of combining theories, the conceptual model of the combined hybrid governance theory developed for corporate governance is presented. The result is a scientific basis for the development of the IT corporate governance standard, which in the form of 10 processes, the development of a framework based on the participation of all stakeholders (stakeholder theory), decision-making based on the benefit-risk approach (transaction cost theory) and sustainable supply of resources Ensures competitive advantage (resource-based theory) in the organization.

The category of sports is of special importance in different parts of the Armed Forces, the purpose of this study was to investigate and prioritize the factors affecting the quality and success of sports teams of the Armed Forces of the Islamic Republic of Iran in international competitions The method of the present study was survey that conducted in the field. For this purpose, the statistical population of the present study 280 consisted of all managers, experts, coaches and athletes participating in the International Games of the Armed Forces in 1393 -1397. A modified questionnaire of prioritization of quality factors and sports success of Dr. Sajjadi et al. (2013) was used to collect information. It consisted of a two-item test with a 95% confidence interval of Clapper-Pearson to evaluate the effectiveness of managerial, behavioral, and environmental factors; their subfactors are used The results showed that there was a significant difference between the mean rank of rankings showed that the mean rank of behavioral factors was higher than the average rank of structural factors; There is a significant difference between the average rank of rankings also showed that the average rank of structural factors is higher than the average rank of environmental factors; There is a significant difference between the between the total rankings showed that the average rank of behavioral factors is higher than the average rank of environmental factors. Due to the effective behavioral, structural and environmental impact of the exercise, it is recommended to the managers and decision makers of sports events of the Armed Forces of the Islamic Republic of Iran, while recognizing the success factors and appropriate investment in this field, proper focus on these factors.

To develop a terminology as a linguistic product, there are some approaches according to the topic area and needs of its developers. There are some approaches in which each could have weak and strong points that would be a challenge for developers. International Organization of Standardization (ISO) prescribes standardized guidelines to develop terminologies and thesauruses not nessiserlily obeying all linguistics rules but acquired minimum linguistics rules to address a diverse audience in all over the world. In current exploratory paper, according to comparative study and investigation of standard documents, the researcher has used co-word analysis method to develop an applied model in order to use for developing standardized documents of vocabularies in different scientific domains. To validate the model, the expert panel convenes several meetings. The proposed model was implemented and deployed to develop standard document, for knowledge management terms and definitions, as a pilot project. The findings reveal that, the proposed model tested successfully and the outcome was accepted by experts. The model is suggested to be used for other researchers to develop similar standard terminologies.