نشریه بازیابی دانش و نظام های معنایی
پیاپی 28 (پاییز 1400)

the purpose of this study was to investigate the concept of knowledge management using the method of analysis and mapping of scientometrics to show the dispersion of countries, universities, journals, research articles and researchers and their colleagues in different parts of the world. Descriptions of social networks were analyzed and analyzed on the WOS database from 2000 to 2019, and the structure and patterns of information exchanged in the field of knowledge management research, as well as the interpretation of the relationship between keywords used in research, were used. VOSviewer software was extracted and analyzed. The statistical population consisted of 25,029 articles, most of which included high-quality, high-impact articles. The results showed that the number of leadership articles from 2000 to 2018 has been increasing. Most of the articles were presented in the form of review articles and complete research articles. The most popular publications are those of the United States and the United Kingdom, respectively, and the universities of Coventry, the University of Turin, the University of Liverpool, and the Islamic Azad University

Organizational creativity has always been influenced by various variables and factors. One of the affecting components on organizational creativity is the various processes of knowledge management and the phenomenon of organizational citizenship behavior. Thus the purpose of this research was study of relationship between knowledge sharing and organizational citizenship behavior with organizational creativity in Higher Education Institutions. Research type was descriptive correlative and statistical population consisted all of staff employees in University of Qom (N=344) that by using Cochran Formula and stratified randomized sampling 260 ones were chosen as sample. To gathering data’s used from knowledge sharing standard questionnaire, organizational citizenship behavior standard questionnaire and organizational creativity questionnaire. Content validity was used to measure questionnaires validity. Questionnaires reliability through Cronbach alpha coefficient obtained equal to 0.91 for knowledge sharing, 0.82 for citizenship behavior and 0.85 for organizational creativity. Data’s analysis done in descriptive level (frequency, percentage, mean & standard deviation) and inferential level (one sample t-test, regression coefficient & structural equation modeling) by using Spss & Amos Graphic software’s. Finding showed mean of organizational citizenship behavior in different components were bigger than average and mean of knowledge sharing and organizational creativity were lower than average. Regression coefficient showed that both knowledge sharing and organizational citizenship behavior can predict employees' organizational creativity.

The main purpose of this article is to address services and programs provided by public libraries in developing countries based on the views of public libraries users, and not on the basis of recommendations from international forums and institutions.

A qualitative approach is implemented and the grounded theory method is used in the case study of Iran as a developing country. Data collection involved the use of semi-structured interviews, the interviews varied between 20 and 60 minute duration. To support the semi structured interviewing process the researcher developed an interview guide with a formal question set.

1. Motivation and user satisfaction services such as all kinds of scientific and artistic and cultural competitions, specialized services for children and teenagers, free internet access and computers, changing library environment, laboratory facilities, and book reading groups, poetry groups, etc., convenience services, creativity enhancements services, up to date resources, cafes and restaurants, rest areas.2. Education & teaching services such as all kinds of classes and workshops, information literacy training, literacy services, library tours, consulting services, mobile libraries.3. Recreational and entertainment services: book cafes, workgroups and group programs, and a variety of fun resources (including movies, etc.), book reviews.4. Reference and information services such as providing selective information, virtual information, in-person information, interlibrary loan and document delivery services, in-person and virtual update services.Therefore, public libraries of Iran can prioritize these services in order to improve the level of satisfaction and attract more and more users' in their planning and policy making.

The aim of this study was to evaluate the effect of knowledge management maturity on service quality in Parsian Bank.

Considering the presentation of a model to evaluate the effect of knowledge management maturity on service quality in Parsian Bank using the structure of structural equations in AMOS software, in the present study, a combined research methodology will be used. The statistical population is a sample of 221 managers and experts of Parsian Bank who are familiar with the subject of research. In order to analyze the obtained information, the tools of localization of research components, descriptive statistics and inferential statistics have been used.

The structural equation model fits between knowledge management maturity and quality of banking services.

The results show that the degree of knowledge management maturity has a positive and significant effect on service quality. Among the variables that determine knowledge management maturity, access to knowledge and experience, organizational processes, employee skills, motivation, recording employee experiences, knowledge retrieval and knowledge exchange have a positive and direct effect on knowledge management maturity and organizational management, organizational systems and Information technology and team knowledge activities have had the opposite effect on the maturity of knowledge management in the system.

The present study examines the mediating role of organizational identity in the relationship between ethical leadership over voice and citizenship behavior. The present study is descriptive-survey and applied in terms of purpose and in terms of data collection is a descriptive-correlational research. The study population was all employees of the General Departments of Sports and Youth in the western provinces of the country in 2018. Factor analysis was used in this study based on which the sample size was 168 people and 210 questionnaires were collected to ensure sampling. In order to collect data, 4 standard questionnaires were used. Face validity was confirmed by 10 professors of sports management and test structure validity using smart pls software. Convergence validity is also greater than 0.5. The reliability rate for all research variables is more than 0.7. Pearson correlation coefficient and path analysis were used to test the hypotheses. The results of the analysis showed that ethical leadership had a direct effect on increasing identity and citizenship behavior. The variables of identity and citizenship behavior are influenced by the attitude of the members of the organization and is due to the view that the individual acquires towards the organization. Therefore, the leaders of the organization should pay attention to establishing fairness and justice in the organization. Have a rational approach to identity and increase citizenship behavior.

The present study was conducted with the aim of providing a model for implementing knowledge management in the artistic field of the Islamic Propaganda Organization.The present study is a practical questionnaire in terms of applied purpose and a method mixed with two quantitative and qualitative. The data collection tool in the quantitative and qualitative sections was a researcher-made questionnaire using the indicators of Probest building base model. The research community in the qualitative part includes 21 managers and, knowledge specialists and experts in the field of art and in the quantitative part includes employed experts including 350 people based on Morgan's argument, 134 people who have been purposefully selected. Findings In the present study, according to the results of three Delphi rounds, seventy categories in 8 indicators of identification, acquisition, development, distribution, conservation, use, measurement and goals of knowledge were identified with the opinion of experts and specialists. Statistical summary in terms of the importance of 8 knowledge management indices showed that the knowledge objectives index with a total average of 4.62, knowledge development index with a total average of 4.26, knowledge distribution index with a total average of 4.18 and knowledge protection index with a total average of /17 4 have the highest averages. and Knowledge Acquisition are strongly coordinated. Quantitative findings showed that the index of knowledge identification, knowledge acquisition, knowledge development, knowledge distribution, knowledge conservation, knowledge measurement, in general the knowledge management of the Islamic Propaganda Organization with an average of 55.2 below average have been.

Studying the process of producing scientific articles in any field of knowledge, can provide a clear picture of the scientific trajectory of a journal and, identify research gaps in that area. Meantime, reviewing the published researches in tourism studies can provide a correct understanding of theoretical approaches, methods, and techniques used by researchers. Moreover, it indicates how theoretical development and methodological progress, can provide documentary information. It presents the evolution and process of conducting these researches over a specific period of time. Yet it can provide clear vision of limitations, harms, and issues that need more attention from researchers as well as managers and planners in this field. The purpose of this study is to review scientific articles published in the journal "Tourism Management Studies" based on four components: characteristics and pattern of participation of authors and methodological, citation, and functional characteristics of articles. The research method is descriptive and the content analysis method has been used specifically. The collection of information is in the form of libraries and the method of their analysis is quantitative. Samples are 219 articles (N = 219), including all articles published in Tourism Management Studies journal, during 1391 to 1398, in 8 periods and 32 issues (17-48). Study result has revealed, a clear picture of authors' participatory patterns as well as the methodological, functional and citation features of articles. It also describes the trajectory and trend of stability or changes in each of the patterns and features studied, in eight years of this journal.