نشریه پژوهش و توسعه مدیریت
پیاپی 3 (زمستان 1402)

the improvement of their satisfaction level can lead to the qualitative improvement and development of the organization. Therefore, one of the basic strategies in managing human resources and increasing organizational productivity is the service compensation system. Based on this, in this research, we intend to examine the existing damages in the service compensation system of Financial and credit institutions of Iran. The current research is a qualitative phenomenological research. The statistical population of this research consists of human resource management specialists and expert employees of financial and credit institutions in Iran with more than 20 years of experience in human resources affairs, among them, with a purposeful and criteria-based sampling method, A semi-structured interview was conducted and finally the statistical sample reached theoretical saturation after 19 interviewees. The findings of the present research, while identifying the behavioral, occupational, contextual and intervening factors affecting the service compensation system, show that the lack of profit sharing in the payment of salaries, the political nature of appointments in the bank, the lack of appointment based on merit, with a high frequency, has the first priority in the damages of the service compensation system.

Considering the expansion of the strategic components of organizations and their development patterns, the management and leadership of human resources to deal with these pressures is among the most delicate and important elements of management in any organization. Based on this, in this research, we intend to compare and investigate the harms and challenges in the human resources management of public and private banks in the Iran. The current research is a synthesis and quantitative study. In the qualitative and socio-statistical research synthesis part, the research included all scientific researches in the field of human resource management challenges in public and private banks, which were selected for the final analysis based on the exit criteria of 35 scientific researches. In the quantitative part of the research, the statistical population included employees of private and state banks in Iran, who were employed in state banks including Bank Melli, Sepeh and Maskan, and private banks such as Shahr Bank, Eghtesad Novin Bank and Pasargad Bank. In the synthesis research and qualitative part, the tool of written list and document sampling method and semi-structured interview were used, and in the quantitative part, the research tool was a researcher-made questionnaire. The findings of this research show that the main challenges in human resource management are concentrated in three categories: behavioral, structural and contextual, which have a negative impact on the management process and productivity of human resources, and these categories They have a negative and significant effect on the productivity of employees and organizations in both private and state banks.

Undoubtedly, the appropriate environment of organizations in such a way that the management of human and material resources is properly evaluated and implemented will lead to productivity, and identifying of factors affecting productivity will allow managers to make a plan. To carry out appropriate and effective planning to empower and improve the organization’s performance with the approach of improving productivity. On the other hand, considering that service and insurance organizations play an important role in the progress or regression of these organizations as the important support of production organizations, improving their productivity can lead to the optimal performance of other organizations. Organizations lead. Based on this, in this research, we intend to identify and examine the components of human resource productivity in Iran's social security organization. The current research is of synthesis and qualitative type, in which the productivity components were first extracted according to the cited sources, and check and confirm them, a qualitative method with an interview tool was used. The statistical population of this research consists of managers and employees with at least 15 years of experience in the social security organization. The findings of this research showed that measuring the services provided, customer perception and satisfaction, m unwanted results, and efficiency are the 4 main components of human resource productivity in the social security organization.

Extensive and diverse changes in organizations, and the transformation of customers' needs have caused organizations to follow the empowerment, and training of human resources as an effective plan toto maintain and improve their position in the competitive environment. In the meantime, the education system, and the development of human resources are always faced with a series of challenges and damages. Based on this, in this research, we intend to examine the damage to the educational system, and human resource development in Melli Bank of Iran. The current research is meta-composite research (qualitative to quantitative) used in the qualitative part, the data-based or grounded theory method to examine the causal, interventional and contextual conditions. The statistical population of the research was made up of all the management specialists’ managers and employees of Melli Bank of Iran, and ten people were selected for the interview through purposive sampling. In this research, to identify and prioritize injuries, a documentary method was used for basic data and an interview tool was used to examine the opinion of the sample. The findings of this research show that the four categories of educational needs assessment, educational design and planning, educational implementation, and educational evaluation are considered the categories of the pathological process of Melli Bank of Iran.

The present research was conducted in order to investigate the use of ICT on the verbal and motor learning management of primary school students. The statistical population of this research includes all primary school teachers of Sufian city, numbering 174 people, of which 115 people were selected as the sample size. Morgan's table was used to determine the sample size in this research, and simple random sampling was used to select the sample. The research method was a descriptive survey. In this research, the measurement tool was a researcher-made questionnaire on a 5-point Likert scale. The reliability of the questionnaires was calculated using Cronbach's alpha method of 0.94. Sample t-test was used to analyze the research hypotheses. The results of the research indicate that from the point of view of teachers, the use of ICT is a major factor in the management of verbal and motor learning of primary school students.

With the expansion of information technology, virtual organization is one of the industrial requirements in the 21st century. Due to the influence and impact of technology on the production activities of the world and following the growth of communication technologies ,and the expansion of virtual and electronic organizations, virtual information, which forms a huge part of the development process of these organizations, is one of the important management issues. It is an organization. A virtual organization is an organization that has emerged for cooperation between multiple independent partners (organizations, people and information systems) that is done through the Internet and information technology with cooperation. By fully familiarizing employees with virtual space, the manager of a virtual organization can control and monitor all people in the space outside of the real work space. Now, the principles of the formation of organizations and how to manage them have been discussed, as well as a definition of the virtual organization and its types of models, as well as the way of human relations in virtual organizations have been examined. It has been fully explained.