The Factors Influencing Knowledge Creation in Organizations (The Case study of Iranian National Tax Organization)

The purpose of this study is to find more about the factors influencing knowledge creation in organizations through an exploratory study that was conducted in Iranian national Tax organization. In this paper, those characteristics which can influence knowledge creation in organizations have been identified based on reviewing the previous research and the related literature then a case study was conducted by using T Test, Mean and Correlation Test of the factors influencing knowledge creation in Iranian National Tax Organization as an organization without knowledge management systems. The results indicated that among 30 identified components, 8 components related to culture, structure and human resources characteristics and Motivational Systems can influence knowledge creation in a bureaucratic organization without formal knowledge management systems.