The Influence of Doctor-Patient Verbal Interaction on Patient Satisfaction

Doctor-patient verbal interaction has an influence on patient outcome. This study was conducted to find the association of doctor use of some certain sort of proposition with patient satisfaction. One hundred and one interviews in Mazandaran Medical Sciences hospitals were studied using Stiles coding system. Patient satisfaction was measured by a questionnaire that yield separate scores for satisfaction (1-5). Increased satisfaction was associated with understanding doctors concept, using their own words to explain about the illness, and showing their thanks to the doctor (P