Interactive Model of the Factors Affecting development of Social Competence in Organizational Communication from the perspective of academic experts

Article Type:
Research/Original Article (دارای رتبه معتبر)
Abstract:
The purpose of this study was to examine and identify component affecting the development of social competence in organizational communication as well as determine the quality of interaction between these components by using interpretive structural modeling method from the perspective of academic experts. This research is an applied and developmental as well as quantitative and qualitative. Statistical sample is 15 people of academic experts who were selected using snowball sampling. The data collection tool is a researcher made matrix questionnaire. The results showed important components that effective on development of social competence are Social knowledge, motivation, perception, inference, adaptation, and influence, as well as verbal and nonverbal skills, and; that using interpretive structural modeling was placed at five different levels of interaction. Also, The Results showed that Social knowledge, motivation, perception, and inference had more effective than other components on development of social competencies. According to the results, we can say that the components of social competencies at different levels have effect together, and changes in the quality of each component cause changes in quality of other components at same level as well as the next level, and in turn cause changes in the quality of the organizational communication.
Language:
Persian
Published:
Journal of Socio -Cultural Development Studies, Volume:6 Issue: 2, 2017
Pages:
45 to 74
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