Considering Counter-Productive Behaviors in Light of Emotional Coping, Behavioral Coping, and Neuroticism Regarding Job Burnout

The purpose of this study is to investigate the effect of emotional, behavioral and neurotic reactions on counter-productive work behaviors with emphasis on the mediating role of job burnout. This paper is an applied study in terms of purpose and it is a descriptive correlational specifically based on the structural equation model (SEM) in terms of data-collection. In this research, first, the theoretical model and the hypotheses were developed. Then, the research hypotheses were tested using structural equation modeling. All nurses (553 people) in one of governmental hospitals in Tehran were the statistical population of this study. The size of the sample is based on Morgan’s table and 225 people are selected by simple random sampling method and data are collected through a questionnaire. The results showed that, there is a positive and significant relationship between neuroticism, emotional coping and non-productive behaviors. Likewise, there is a negative and significant relationship between behavioral coping and non-productive working behaviors. Also, there is a positive and significant relationship between job burnout and non-productive work behaviors. The role of job burnout as a moderator on the relationship between nurses’ neuroticism and emotional coping on counter-productive work behaviors is also confirmed.