Cost and performance modeling and analysis of using e-learning in organization to increase expertise

Human resources (HRs), as the most important asset of any organization, play a significant role in their goals, competition and success. Thus the training of human resources plays an important role to achieve the growth and success of any organization. Teaching and learning are performed by different technologies such as traditional education, distance learning, e-learning and the use of grid and social networks. Existing evaluation models of e-learning have mostly examined partially the educational outcomes, the employees’ efficiency and the impact of e-learning, Therefore, in this paper a comprehensive model is presented that models and evaluates the efficiency and cost of the organization and the time and efficiency of the personnel in the current and electronic methods.

First, the relationships in the e-learning system were modeled and formally expressed with mathematical relationships, and then the simulation was performed, and finally the costs of e-learning were evaluated based on the simulation results.

The obtained results by simulation show that e-learning system improves the HRs utilization by 15% and decreases the training cost of organizations by 18% in comparison to the common method.

Waste of human resources in organizations reduces the efficiency of the organization, as for solving this problem in organizations and turn it into potential and increase the intangible assets of the organization, e-learning was proposed. Web-based e-learning system is a type of training system that uses a three-tier architecture under the Internet and increases the educational productivity of the organizations and in general reduces the waste of staff time, increases the efficiency of the organization and the amount of costs. It reduces the time spent on training, and in this way can reduce unemployment, leisure time and staff wastage through training under the computer network and mobile devices and the web, which are available everywhere and always at a low cost. It also converts the intangible capital of the organization and increase the expertise and capability of the organization. Common methods of modeling and evaluating the effectiveness of e-learning were examined. Most of these models only partially assessed the effect of education on learners' performance. Therefore, in this article, a comprehensive model was presented and evaluated both the efficiency and costs of the organization and the time and efficiency of personnel in the common and electronic methods. The simulation results using MATLAB software show that the number of trained employees and intangible assets in the web-based e-learning system increases more than three times compared to conventional methods. Training costs will decrease by eighteen percent and the efficiency of the organization's employees will increase by fifteen percent. Analyzing and evaluating network and cloud training is recommended for large organizations as future work.