A policy framework to match the supply and demand of knowledge workersby HR Techs

The emergence of new technologies and digital transformations have led to the obsolescence of many jobs and related skills and increased demand for new technological skills. Thus, different initiatives are proposed by researchers and experts to solve the problem of the mismatch between supply and demand of knowledge workers. The support of HR Techs in the labor market is one of these solutions. In the current study, we try to provide a policy framework for matching the supply and demand knowledge workers by promoting the activities of HR Techs. For this purpose, after reviewing the background and identifying some related initiatives, 14 semi-structured interviews were conducted with experts in this field. As a result of the analysis of the data from the interviews, 21 sub-themes related to the activity of HR Techs to facilitate the matching of supply and demand were identified and categorized in six groups: culture, infrastructure and information systems, laws and regulations, skills and career development, business conditions and international cooperations in Iran's labor market. Finally, by integrating the findings of the research background and conducting interviews with experts, a policy framework has been presented to match the supply and demand of knowledge workers by supporting the activities of HR Techs. In the proposed framework, those initiatives that have a political aspect and the government can help match the supply and demand of knowledge workers by implementing them are noteworthy. These solutions are grouped into three categories: policies that promote supply-related activities, policies that promote demand-related activities, and policies that directly help match supply and demand by supporting HR Techs.