Determining Appropriate Strategy for Building Repair and Maintenance System (Case Study, Karaj, Iran)

Failure to define the indicators and sub-indicators for measuring the performance of Repair and Maintenance (R&M) activities is one of the significant issues in a building to increase its life expectancy. Evaluation of R&M system in a building is one of the key factors in improving the quality of R&M performance steps. Therefore, to implement appropriate strategies, the criteria affecting on R&M system must be identified. Also, choosing the proper net policy is a strategic decision-making problem that effectively reduces the cost and longevity of buildings. In this research, by using the experts’ opinion and the Delphi method, the indicators and sub-indicators affecting the R&M system were identified, and those indicators were graded using the decision tool. The existing buildings in Karaj city as a case study were then considered to evaluate the proposed system. Analysis of the results shows that the safety index has the highest grade according to the experts’ opinion, but by reviewing the results of the case study, this rank was assigned to the health criterion. Then, by using the SWARA technique, the most critical policies affecting buildings’ R&M are identified among Emergency Maintenance (EM), Breakdown Maintenance, Corrective Maintenance (CM), Preventive Maintenance (PM), Predictive Maintenance (PdM), Total Productive Maintenance (TPM), Proactive maintenance. Applying the VIKOR method and the results of both approaches revealed that Corrective Maintenance (CM) and Breakdown Maintenance (BM) policies are the best for buildings, R&M policies.