نشریه تامین اجتماعی
سال نوزدهم شماره 2 (پیاپی 68، تابستان 1402)

One of the macro-economic goals of countries is to create the necessary conditions to improve the level of social welfare, and one of the factors affecting it is economic growth. One of the most important goals of economic planners is to increase economic growth in order to expand social welfare. Accordingly, the purpose of this research is to investigate the effect of economic growth on social welfare in selected developing countries.

The present research aims to evaluate the effects of economic growth on social welfare in a selection of developing countries in the period of 2002-2021 using the Generalized Moment of Methods.

The model estimation results show that economic growth has a non-linear effect on social well-being. Economic growth at its low levels has left a negative impact on social well-being, but increasing the level of economic growth and crossing the threshold level of 0.091 has improved social well-being.

Economic growth will be a factor in increasing the level of social welfare in the studied countries. On the other hand, other variables in the model have different effects on the dependent variable; Some of them cause a decrease and some cause an increase in social welfare. The first break of social welfare and corruption control has a positive effect and the size of the government has a negative effect on social welfare.

The purpose of this study is to develop the desired scenario in the executive and structural mechanisms of a social organization, which has been determined for future research and by examining the 30-year trend of this organization.

This research is practical in terms of developmental purpose and in terms of typology, it is one of the ones obtained in qualitative researches in the inductive comparative paradigm. In order to analyze the data, using the scenario method, using the key research methods previously conducted by the studies and semi-structured interviews with 5 experts in the social field, and reviewing the data of at least the last 30 years, the social organization was identified and carried out in a method. Deductive analysis were integrated, evaluated in terms of uncertainty. The validity and reliability interview has been repeated and checked several times with the relative validity method, respectively. Also, in order to better understand the scenario, the desired scenario is drawn in Vensim software.

The two key uncertainties are social insurance coverage and quality improvement and structural reform for individuals, for which four scenarios were obtained. Optimistic and favorable scenario consists of four circles affected by economic growth, transformations, investment and creation of structure between resources and expenses, regulation of social service market and compensation of its deficiencies by the government.

Based on the desired scenario of the research, some suggested strategies are presented, which include: creating basic income security through the average real income amount with Rial value of goods and services, national poverty line, income threshold for social assistance or other thresholds. Similar to doing and going through the legal path, creating public benefits plans for social support, considering appropriate incentives for entrepreneurship and knowledge-based companies and other strategies.

A systematic review of the researches that have investigated various aspects of social security in a scattered manner draws the knowledge map of social security inside the country. Therefore, the aim of this article is to achieve thematic knowledge of social security - by examining its formal, methodical and content, and evaluation of theoretical approaches of studies. The method is meta-study, the researches related to the social security system have been reviewed and categorized, the researches related to the social security system have been reviewed and categorized. According to the results; In the period of 2010-2018, they have reviewed 170 social security articles. Experts in economic and legal fields have paid the most attention to this issue. 34.9% have investigated the topics with a qualitative approach and 65.1% with a quantitative approach. The theoretical analysis of this concept in internal studies is reductionist. According to the results; Social security can be theoretically explained as a tool for establishing democracy, a tool for income redistribution and a tool for exercising soft control over social structure.social security is a conceptual tool for conducting research in the discourse of modernization. And as a discourse structure that is not considered ontologically questionable, social security is a historical constant whose emergence context is ignored even in historical studies and its historical status is adapted to existing theories.

The purpose of this research is to examine the relationship between organizational structure and organizational entrepreneurship in the General Department of Social Security of Greater Tehran.

The current research is applied in terms of its purpose; In terms of the data collection method, it is a description of the correlation of two variables, and it is considered a case study in the sense that it examines the "General Department of Social Security of Greater Tehran". The statistical population of this research was made up of managers and experts of the General Department of Social Security of Greater Tehran, who were 110 people, of which 71 people were selected as a sample. The method of data collection was through a questionnaire. Spearman's rank correlation test was used to test the research hypotheses and test the correlation between the elements of organizational structure and organizational entrepreneurship. The main research hypothesis examines the relationship between organizational structure and organizational entrepreneurship, and 3 sub-hypotheses examine the dimensions of structure according to Robbins, including complexity, concentration, and formality, with organizational entrepreneurship.

According to the results of the hypotheses test, a significant relationship between the dimensions of organizational structure and organizational entrepreneurship was confirmed.

Considering the negative relationship between the components of organizational structure and organizational entrepreneurship in the General Administration of Social Security, it can be said that there is no suitable structural background for the implementation of organizational entrepreneurship, and if organizational entrepreneurship is to be developed in the social security of Greater Tehran, it is necessary. Regarding the reform of the organizational structure, necessary measures have been taken and by strengthening the existing weak points, it has created a suitable platform for the implementation of entrepreneurship.

This research examines the antecedents and consequences of non-attendance services (3070) of the Social Security Organization of the country with a mixed exploratory approach.

This research is applied in terms of its purpose and in terms of descriptive-survey data collection method. The community of participants of the qualitative part includes theoretical experts (university professors) and experimental experts (senior managers and information technology managers of the Social Security Organization). Therefore, 21 managers participated in this study. The statistical population of the quantitative part includes all the managers and experts of the social security organization in the number of 175 people.

In the open coding phase, 231 codes were identified. Finally, 6 selective codes, 11 central codes and 64 basic codes were obtained through axial coding.

The results showed that hardware platforms, software platforms and non-technical factors (management) are the causal factors that affect non-attendance services (3070). The quality of electronic services provides the background and platform, and digital literacy and resistance to technology are also intervening factors that affect the management of electronic communication with customers. Finally, the management of electronic communication with customers leads to the quality of work life, improvement of customer experience and organizational productivity.

The present study was conducted to investigate the role of artificial intelligence in customer relationship management in social security. In terms of the purpose, this research is under the theoretical research that was conducted with a descriptive review approach. In this research, a library method was used to collect data. Based on the results obtained, it is clear that combining generative artificial intelligence with customer relationship management allows companies to better automate business processes, develop more personalized communications, and provide the most useful answers to customers. Using artificial intelligence in customer relationship management helps businesses organize customer information better and access that information more easily. This information includes contact details, demographic information, communication history, purchase history and other relevant data that is used to generate sales opportunities and provide better customer service. Using artificial intelligence, companies can create accurate segmentation of leads and contacts to build better relationships with prospects and customers.  Considering the size of the social security organization's customer population, it seems that the use of artificial intelligence in managing the relationship with the organization's customers can significantly improve the level of customer satisfaction and, consequently, the productivity and performance of this organization.