زینت قائدی

considering the importance of human resources as the most important strategic resource in an organization and its role in achieving organizational goals, improving employee productivity is one of the most important concerns of managers. The purpose of this research is to prioritize the productivity indicators of human resources in line with the strategic goals of Sarmayeh Bank.

In this research, firstly, using the opinion of experts in the field of human resource productivity, the target model was compiled with the title "Comprehensive model of 5 factors of human resource productivity", and then, using a researcher-made questionnaire, the level of the indicators mentioned in the model was developed. Among the employees of the bank, the capital has been measured and finally, the network analysis method (ANP) has been used to prioritize the indicators.

The analysis of the questionnaire data showed that among the 19 examined indicators, 7 indicators of training and empowerment, job promotion, feedback, motivation, job position, superior rules and regulations, and creativity and innovation according to the employees of Sarmayeh Bank have a lower average. They were of average grade.

According to managers and experts, indicators of leadership, training and empowerment, and organizational competition had the highest priority, respectively, and job challenge indicators, physical and mental condition, and attitude had the lowest priority among the indicators. Therefore, bank managers can speed up the realization of the bank's strategic goals by strengthening the indicators that have a higher priority.

The present study was conducted with the aim of designing a comprehensive effective deployment model of Capital Bank performance and productivity management system based on the meta-combined method.

This research is applied in terms of purpose and the meta-combined method has been used. The researcher has done a thorough and in-depth review of the subject using the meta-combined method and has combined the findings of related qualitative research. In this regard, 387 qualitative studies in the field of employee performance were evaluated. At the end of 210 studies were selected and by analyzing their content, the relevant dimensions and codes were extracted and the importance and priority of each was determined using Shannon entropy.

Based on the research findings, staff training codes, organizational strategies and management skills have the highest coefficient of importance between the four dimensions of performance management system and productivity. Finally, after the research steps, a comprehensive model for determining and establishing a comprehensive effective performance management and productivity system of Capital Bank was presented in three stages: identification, implementation structure and design.