جستجوی مقالات مرتبط با کلیدواژه "firm generated content" در نشریات گروه "علوم انسانی"

The purpose of this study is to analyze the effect of consumers' perceptions of the enjoyment and originality of the content produced by Bimah Naveen on the Instagram platform on the emotional involvement of customers. Also, the present study examines the effect of emotional involvement of customers on the intention to repurchase and the intention to follow the recommendation with the mediating role of word of mouth advertising. Electronically paid. The research method is descriptive-correlation in nature. The statistical population includes customers of the new insurance company who are followers of this company's Instagram platform. 335 people were selected as the sample size. The research sampling method is purposeful. The collected data were analyzed based on structural equation modeling with PLS software. The results showed that perceived pleasure and perceived authenticity have an effect on the emotional involvement of customers. Also, the emotional involvement of customers has a positive effect on word-of-mouth advertising and repurchase intention. Word-of-mouth advertising has an effect on the intention to follow the recommendations sent and the intention to follow the recommendations sent has an effect on the intention to buy again. Also, the results showed that word-of-mouth advertising does not affect repurchase intention.The results of the present research provide a better understanding of the role of emotional involvement of customers with the content posted by the novin insurance company on the Instagram platform.

The aim of this study was to investigate "the effect of social media content on brand equity by Firm Generated Content and User-Generated Content". We studied seven Iranian clothing brands and eight International clothing brands that had physical representation and at least 10,000 followers in Instagram. The research method was survey and information was collected by a questionnaire from 230 people; and the total reliability of the questionnaire was 0.95. Data analysis was performed by structural equation method and the findings show that the Firm Generated Content in social media has a direct and significant effect on brand awareness, brand association, perceived quality and brand loyalty. The greatest impact of Firm Generated Content is on brand equity through brand loyalty. User Generated Content also has a positive and significant effect on brand association and brand loyalty. The greatest impact of User Generated Content is on brand equity through brand loyalty. The results show that the Firm Generated Content and User Generated Content affect on brand equity on the social media.