جستجوی مقالات مرتبط با کلیدواژه « اعتماد » در نشریات گروه « علوم قرآن و حدیث »

Social capital in any system is based on trust and honesty and the amount of social capital will increase as much as this trust increases. But if mutual trust is undermined and people do not trust each other, this will be opposed to social capital. The Qur'an, as a written culture of the Muslim community, can provide a way to identify the factors, effects and consequences that have caused this failure. The main question of the research is about the quiddity of social factors, interactions and effects of weakness of honesty [lie] in the teachings of the Qur'an that in order to achieve the goal, identify the factors affecting the weakness of honesty and analysis of its roots, achieving the grounds and conditions for occurrence of untruth and recognizing its consequences and effects, the method of inductive qualitative content analysis has been done. Six factors of lying are obtained among the teachings of the Qur'an in this study, which are carried out by deceptive interactions of speech justifiers, persuasive literature, and the expression and provocation (agitation, incitement) of false feelings and it has psychological projection, vulnerable consequences, with repeated lie and scandals.

In the Third Millennium, although organizations have overcome many organizational problems using modern tools and systems, they have instead transformed trust, intimate communication, optimism, and positivism into extreme bureaucracy, false competition, mistrust, and cynicism which Reduces organizational productivity. Goodwill is one of the most important ethical traits emphasized by Islam. As much as the bad opinion brings chaos and mental discomfort, as well as the conflicts among the individuals within an organization, as the goodwill brings unity and peace to the staff. The authors of the present study have sought to find practical implications for goodwill in management and organization by using the thematic analysis method based on Qur'anic verses and narratives related to this subject in the perfect book "Mizan al-Hikmah". This paper has attempted to extract basic concepts from Islamic texts rather than impose common management topics on religious teachings and in some cases compare them with managerial doctrines or adapt them with organizational and managerial doctrines. According to the present study, except in some specific cases, in Islamic view, goodwill is valid. In addition, based on the verses and traditions, the origin of goodwill and ways to promote it in the organization can be extracted. Other positive effects of goodwill for the organization such as empowering organizational communication, reducing anxiety and stress, performance facilitation, enhancing trust, and proper employee evaluation, are other areas that this study has achieved.

The aim of this study was to determine the relationship of trust on customer loyalty in service companies. The aim of this research in terms of causal and functional. The sample included 351 people from future insurance customers protect producers who have been selected for sampling. To collect data from the questionnaire and the analysis of data, structural equation modeling with LISREL software used has been conducted. The results of this analysis show that the propensity to trust and consent of both the goodwill and reputation (of trust), impact. The results show the relationship of benevolence on customer loyalty is more than the credit.