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جستجوی مقالات مرتبط با کلیدواژه « بازاریابی اجتماعی » در نشریات گروه « جغرافیا »

تکرار جستجوی کلیدواژه «بازاریابی اجتماعی» در نشریات گروه «علوم انسانی»
  • اکبر مهدوی قره آغاج علیا*، نسرین عزیزیان کهن، علیرضا اسفندیاری، امیرحسین حرمتی

    ورزش یک پدیده اجتماعی وسیع و جهانی است که در زندگی جوانان و بزرگ سالان ریشه دارد و مشارکت ورزشی کیفیت زندگی افراد را ارتقا می دهد و تاثیر آشکاری بر ابعاد فیزیکی، روانی و اجتماعی دارد. هدف از انجام این تحقیق، بررسی نقش میانجی نشاط اجتماعی در رابطه بین بازاریابی اجتماعی و انگیزه برای شرکت در فعالیت های فراغتی ورزش (مطالعه موردی: سالمندان استان اردبیل) بود. روش تحقیق ازنظر هدف، کاربردی و ازلحاظ ماهیت، توصیفی پیمایشی بود. جامعه آماری پژوهش حاضر سالمندان فعال در باشگاه های ورزشی و پارک ها بودند. حجم نمونه با استفاده از فرمول کوهن، 318 نفر تعیین شدند که 10 درصد به حجم نمونه اضافه و درنهایت350 نفر تعیین شدند و با توجه به وجود پرسش نامه های ناقص، 339 پرسش نامه تجزیه و تحلیل شد. ابزار اندازه گیری پرسش نامه های استاندارد بودند که روایی محتوا، همگرا و واگرا تایید شد. پایایی هر سه پرسش نامه ازطریق ضریب آلفای کرونباخ تایید شد. برای تجزیه وتحلیل فرضیه های تحقیق، از مدل معادلات ساختاری و نرم افزار اس پی اس اس19 و آموس23 استفاده شد. نتایج این پژوهش حاکی از تاثیر بازاریابی اجتماعی بر انگیزه شرکت در فعالیت های فراغتی ورزشی، تاثیر بازاریابی اجتماعی بر نشاط اجتماعی و تاثیر نشاط اجتماعی بر انگیزه شرکت در فعالیت های فراغتی ورزشی است؛ بنابراین می توان نتیجه گرفت که ایجاد انگیزه شرکت در فعالیت های فراغتی ورزشی سالمندان در جهت نشاط اجتماعی، نیازمند انجام برنامه ریزی بلندمدت، کوتاه مدت و میان مدت است و بهتر است که این نوع برنامه ریزی با رویکرد بازاریابی اجتماعی باشد تا بتوان به اهداف مدنظر رسید.

    کلید واژگان: نشاط اجتماعی, ورزش, بازاریابی اجتماعی, سالمندان}
    Akbar Mahdavi *, Nasrin Azizian, Alireza Esfandiari, Amirhossein Hormati

    Sports is a vast and universal social phenomenon that is rooted in the lives of young people and adults, and sports participation improves the quality of people's lives and has an obvious effect on physical, psychological and social dimensions. The purpose of this research was to investigate the mediating role of social vitality in the relationship between social marketing and motivation to participate in leisure sports activities (case study: elderly people of Ardabil province). The research method was applied in terms of purpose and descriptive-survey in terms of nature. The statistical population of the present study was the elderly active in sports clubs and parks. To determine the sample size using Cohen's formula, 318 people were determined, which was 10% of the additional sample size and 350 people were determined, and due to the existence of incomplete questionnaires, 339 questionnaires were analyzed. The measurement tools were standard questionnaires, whose content, convergent and divergent validity were confirmed. The reliability of all three questionnaires was confirmed through Cronbach's Alpha Coefficient. To analyze the research hypotheses, the structural equation model was used by SPSS19 and AMOS23 software. The results of this research indicate the effect of social marketing on the motivation to participate in leisure sports activities, the effect of social marketing on social vitality and the effect of social vitality on the motivation to participate in leisure sports activities. Therefore, it can be concluded that creating the motivation to participate in the leisure sports activities of the elderly in the direction of social vitality requires long-term, short-term and medium-term planning and it is better that this type of planning is with a social marketing approach so that the target can be reached. Keywords: Social Vitality؛ Sport؛ Social Marketing؛ Elderly 1. IntroductionAs individuals age, the significance of social engagement and involvement in maintaining their health and well-being escalates (Liu et al., 2024). A relatively overlooked aspect in research is the impact of gender on motivations and participation levels within brand communities. By gaining deeper insights into the distinct motivations and interaction dynamics of male and female consumers across different age brackets in these communities, marketers can tailor their strategies to better address the needs and preferences of target demographics (Haverila et al., 2024). Engaging in sports activities aids in enhancing individuals' quality of life and yields positive effects on their physical, psychological, and social well-being. In the past, the emphasis on sports activities primarily targeted teenagers and young adults, as there was a prevailing belief that intense physical activity could be detrimental to the elderly, unless it had therapeutic value. These traditional attitudes and perceptions stemmed from perspectives on aging that viewed it as an inevitable process accompanied by physical deterioration (Canella et al., 2021). Numerous studies in the realm of sports activities for the elderly have highlighted many advantages associated with engaging in such activities. Physical inactivity is identified as the fourth leading risk factor for mortality and non-communicable diseases like cardiovascular diseases, cancer, and diabetes. To prevent and delay the onset of chronic illnesses, it is recommended that adults adopt a healthy lifestyle that includes sufficient physical activity (Huang et al., 2022). Physical activities and participation in sports events play a direct role in enhancing social integration, as they are recognized as key components in sustaining and fostering social networks and connections (Stenner et al., 2020). 2. Literature ReviewSocial vitality consisted of three subcategories: experiencing positive emotions, holding positive beliefs and cognitions, and demonstrating commitment and inclination to engage in societal activities. Experiencing positive emotions: Findings from the analysis of numerous interviewees revealed that individuals who are cheerful tend to experience positive emotions within society. Holding positive beliefs and cognitions: Another subcategory within the concept of social vitality pertained to maintaining positive beliefs and cognitions towards authority figures, urban affairs, and community engagements.Demonstrating commitment and inclination to engage: The analysis results indicated that a higher level of commitment and active participation in social undertakings contribute to a more pronounced social vitality (Jolanda, 2021). In simplest terms, marketing involves the strategic management of profitable customer relationships, aiming to attract new customers through added value and retain existing customers by ensuring satisfaction (Shabani Moghaddam, 2011). The core focus of modern marketing is to deliver satisfaction and create value for customers in order to generate interest in the desired product or service, thus aligning marketing with meeting customer needs and demands (Saberi et al., 2017). Cutler and Zaltman highlighted that the distinctive feature of social marketing lies in its objectives, which primarily aim to influence social and human behavior, rather than focusing on profit or personal gains. Social marketing is characterized by its mission to impact societal actions and behaviors, extending beyond mere customer satisfaction through exchanges, with a higher goal of influencing community members' behaviors (Khorshidi and Moghaddami, 2002).Sports is a widely recognized concept in society, captivating interest even among those who may not actively partake in sporting activities, with a prevalent engagement in following global competitions, particularly within specific fields. Recent years have witnessed a significant rise in public knowledge and awareness of sports, accompanied by various initiatives aimed at promoting diverse aspects of sports by relevant bodies and mass media outlets (Fujihira et al., 2016). Sports exert an influence on both the physical and mental well-being of individuals. A well-structured and consistent exercise regimen, grounded in the principles of physical education, can substantially contribute to an individual's physical health and mental vigor. In the physical realm, the primary impact of exercise lies in the development and fortification of different body parts and organs. It is noteworthy that while some individuals possess a favorable physique, they may encounter difficulties in executing even the most basic exercises and sports movements (DiGuiseppi et al., 2014). 3. MethodologyThe present research utilized a descriptive-survey research design for data collection, employing a quantitative approach and field method. The study focused on the elderly engaged in sports clubs, as well as those participating in outdoor activities in parks and morning sports settings, with a total population of 318 individuals. To account for potential incomplete responses, the sample size was increased by 10% to 350 participants, with 339 complete questionnaires analyzed. A clustered sampling method was employed, selecting cities including Ardabil, Parsabad, Meshkinshahr, Garmi, and Khalkhal for questionnaire distribution. The measurement instruments utilized were: 1- Social Marketing Questionnaire (Sabri et al., 2018), 2- Sports Participation Motivation Questionnaire (Politir et al., 2013), and 3- Social Vitality Questionnaire (Tamizifar and Azizi Mehr, 2017) for tool validation purposes.Three types of validity were employed in the study: content validity, convergent validity, and divergent validity. Content validity was established through expert evaluation. Convergent validity was assessed by calculating the Average Variance Extracted (AVE), which exceeded 0.5. Divergent validity was confirmed by comparing the square root of AVE with the correlations among the real-factor variables within each construct. Reliability of the questionnaires was evaluated using Cronbach's alpha coefficient, which exceeded the minimum threshold of 0.7 in all three questionnaires. Descriptive statistical methods such as mean and standard deviation calculations were utilized for data analysis. In the inferential statistics section, the Kolmogorov-Smirnov test was employed to assess the normality of the statistical population. Furthermore, structural equation modeling was applied to test the research hypotheses, utilizing SPSS 19 and AMOS 23 software. 4. ResultsThe demographic results revealed that out of the total sample, 222 individuals, accounting for 65.5%, were male, while 117 individuals, comprising 34.5%, were female. Regarding marital status, 26 individuals (7.7%) were single, whereas 313 individuals (92.3%) were married. The majority of participants had a diploma as their highest educational qualification, with 167 individuals (49.3%), while only 7 individuals (2.1%) held a doctorate degree or higher. In terms of weekly exercise duration, 117 participants (34.5%) engaged in physical activity for 2-3 hours, whereas the lowest number of participants, 59 individuals (17.4%), exercised for 3-4 hours per week. The most common age range was between 55 and 60 years, with the lowest age group being less than 50 years old.Table 5. Structural model in the estimation mode of standard path coefficientsResearch assumptionsβT-VALUEPResultMediator typeThe effect of social marketing on sports participation motivation0.193.2880.001confirmation    partial mediationThe effect of social marketing on social vitality0.405.1750.000confirmationThe effect of social vitality on the motivation of sports participation0.636.6390.000confirmationThe effect of social marketing on sports participation motivation (without mediating variable)0.446.2860.000confirmation The results from Table 5 of the structural model path analysis indicated that the impact of social marketing on sports participation motivation was 0.19 with a significance level of 0.001, the impact of social marketing on social vitality was 0.40 with a significance level of 0.000, and the impact of social vitality on sports participation motivation was reported as 0.63 with a significance level of 0.000. Since the t-values for all three hypotheses exceeded the critical values (-1.96 and 1.96) at a 99% confidence level, hypothesis H0 was rejected, confirming hypothesis H1. This implies that social marketing has a positive and significant influence on sports participation motivation, and social vitality mediates this relationship.According to Baron and Kenny's criteria, as all three hypotheses with the mediator variable were significant and the effect of social marketing on sports participation motivation was significant even without the mediator variable (social vitality), it can be concluded that social vitality acts as a partial mediator in the impact of social marketing on sports participation motivation among the elderly in Ardabil province. 5. ConclusionStudies have demonstrated that engagement in sports activities can significantly enhance one's sense of belonging in society, boost self-confidence, uplift mood, and alleviate feelings of loneliness and isolation. Furthermore, sports, being a communal endeavor, serve as a foundation for establishing effective social connections and fostering communication. For individuals aged over 50, participating in sports holds paramount importance from both social and environmental perspectives. Such engagements contribute to bolstering self-assurance, enhancing social interactions, promoting health and quality of life, as well as boosting motivation and vitality. Moreover, active involvement in sports aids in fortifying both personal and social identities. Scholarly research underscores that the application of social marketing strategies in preventive interventions can lead to substantial advancements in behavior change within communities. Social marketing initiatives play a pivotal role in augmenting the levels of physical activity and vitality among the elderly population. These strategies encompass leveraging social media platforms to disseminate accurate and credible information regarding the advantages and significance of physical exercise, fostering motivation and social support to encourage participation in physical activities, and crafting tailored exercise programs that cater to the specific needs of this demographic group. The active involvement of older individuals in societal activities not only fosters a sense of worth and empowerment but also serves as a deterrent against feelings of loneliness and isolation. Furthermore, engagement in group-based activities reinforces their social connections, bolsters their sense of community belonging, and contributes to the boost in social vitality.

    Keywords: Social Vitality, Sport, Social Marketing, Elderly}
  • سمیه پورحسن، حکیمه نیکی اسفهلان*، مرتضی هنرمند عظیمی، موسی رضوانی چمن زمین
    هدف از این پژوهش، طراحی مدل بازاریابی اجتماعی صنعت بیمه با استفاده از رویکرد دلفی فازی و دیمتل می باشد. این مطالعه در دو بخش کیفی و کمی توسط روش های دلفی فازی و دیمتل انجام شد. در بخش کیفی، توسط مطالعه ادبیات پژوهش و انجام مصاحبه با 13 نفر از خبرگان مولفه های اولیه شناسایی شدند. سپس توسط روش دلفی فازی، در نهایت 113 مولفه فرعی در قالب 8 مولفه اصلی به عنوان مولفه های بازاریابی اجتماعی در صنعت بیمه انتخاب شدند. در بخش کمی، پرسشنامه مقایسات زوجی بر مبنای مولفه های شناسایی شده طراحی گردید و در اختیار نمونه آماری که خبرگان بخش کیفی هستند قرار داده شد. براساس یافته های بخش کیفی، مولفه های اصلی عبارتند از: 1) ایجاد ارزش و ایده های نو 2) گسترش دانش و بینش بیمه ای 3) تدبیر در زندگی و تغییر نگرش در خصوص خدمات بیمه 4) ایجاد حس نیاز به بیمه در مردم 5) فرهنگ جامعه 6) مشتری مداری 7) توجه به جامعه 8) آینده نگری. با توجه به نتایج بخش کمی، فرهنگ بیمه، مشتری مداری و توجه به جامعه، مولفه های تاثیرگذار در بازاریابی اجتماعی در صنعت بیمه به شمار می آیند. این مولفه ها بر ایجاد ارزش و ایده های نو، گسترش دانش و بینش بیمه ای، تدبیر در زندگی و تغییر نگرش در خصوص خدمات بیمه، ایجاد حس نیاز به بیمه در مردم و آینده نگری موثر هستند. بنابراین پیشنهاد می شود برای بازاریابی اجتماعی در صنعت بیمه در درجه اول به مشتریان و جامعه توجه شود تا بتوان فرهنگ بیمه و ایجاد حس نیاز به بیمه را در میان مردم ارتقا داد.
    کلید واژگان: بازاریابی اجتماعی, صنعت بیمه, فرهنگ بیمه, مشتری مداری, مقایسات زوجی}
    Somayeh Pourhasan, Hakimeh Niki Esfahlan *, Musa Rezvani Chaman Zamin
    The purpose of this research is to design the social marketing model of the insurance industry by using the fuzzy Delphi and Dimtel approach. This study was carried out in two qualitative and quantitative parts by fuzzy Delphi and DIMTEL methods. In the qualitative part, the primary components were identified by studying the research literature and conducting interviews with 13 experts. Then, by the fuzzy Delphi method, finally 113 sub-components in the form of 8 main components were selected as social marketing components in the insurance industry. In the quantitative section, a pairwise comparison questionnaire was designed based on the identified components and was provided to the statistical sample who are experts in the qualitative section. Based on the findings of the qualitative section, the main components are: 1) creating value and new ideas 2) expanding insurance knowledge and insight 3) resourcefulness in life and changing attitudes regarding insurance services 4) creating a sense of need for Insurance in people 5) society culture 6) customer orientation 7) attention to the society 8) foresight. According to the results of the quantitative section, insurance culture, customer orientation and attention to the society are the most influential components in social marketing in the insurance industry.
    Keywords: Social Marketing, Insurance Industry, Customer Orientation, Foresight, primary}
  • عظیم زارعی*، عادل آذر، مصطفی رضایی راد
    بازاریابی اجتماعی می کوشد با بهره مندی از اصول بازاریابی تجاری بر رفتار و نگرش افراد تاثیرگذار باشد. از طرفی به منظور توسعه گردشگری سلامت به عنوان یکی از حوزه های نوین گردشگری مدرن نیاز حیاتی به ایجاد نگرش مطلوب از مقصد وجود دارد. بدین منظور می توان از اصول بازاریابی اجتماعی به منظور توسعه تصویر مطلوب از مقصد در ذهن گردشگران سلامت بهره برد. از این رو هدف اصلی این تحقیق سنجش بازاریابی اجتماعی در گردشگری سلامت ایران می باشد. بدین منظور از روش تحقیق آمیخته اکتشافی استفاده شده است. نوع تحقیق در مرحله طراحی مدل، بنیادین و در مرحله آزمون مدل، کاربردی می باشد. در بخش کیفی از روش های تحلیل محتوای کیفی و روش کدگذاری نظری و در بخش کمی از معادلات ساختاری استفاده شد. نتایج تحقیق نشان داد با استفاده از ابزارهای بازاریابی اجتماعی می توان با ایجاد باور مثبت نسبت به مقصد گردشگری سلامت زمینه بروز تمایل به سفر درمانی را فراهم آورد. عوامل مدل بازاریابی اجتماعی در گردشگری سلامت شامل رهبری بازارگرا، تحلیل و درک بازار گردشگری سلامت، راهبرد بازاریابی اجتماعی، زیر ساخت های بازاریابی، آمیخته بازاریابی اجتماعی و مولفه های شناختی می باشد. هم چنین نتایج تحقیق حکایت از تایید مدل کاربرد عوامل بازاریابی اجتماعی در گردشگری سلامت با استفاده از مدل معادلات ساختاری دارد.
    کلید واژگان: بازاریابی اجتماعی, نگرش, گردشگری سلامت, رویکرد ترکیبی}
    Azim Zarei *, Adel Azar, Mostafa Rezaei Rad
    Introduction The most important priority in social marketing is influencing the attitudes and behaviors of people in different societies in order to reform such attitudes and improve their misbehavior; approaches that can in the long run lead to an improvement in attitudes of people and bring about a positive voluntary conduct.
    It is predicted by experts that in 2020 tourism industry will become world's most profitable industry. Researchers are of the opinion that the attitudes of tourists toward their destinations are some of the most important factors in the development of health tourism. This principle can be used to develop a favorable image in the minds of health tourists since the principles of social marketing can be used to eliminate tourist's poor attitudes and help create favorable attitudes in them. Therefore, the main purpose of this study is to provide a social marketing model to change tourist's attitudes toward health tourism in the Iran.
    Research Method In this study, a mixed exploratory method was used. At first, the qualitative data were collected and studied in order to analyze the phenomena and then the quantitative data were analyzed and collected in order to determine the type of relationships that existed between the variables. In order to design a health tourism model, the phenomenon were studied through using qualitative methods and through interviews. Constituent components were also identified in health tourism. And in order to test the model, the researchers tested the validity of the criteria identified in the exploratory stage of the research; moreover, in order to communicate with them, factor analysis and path analysis methods were investigated through the application of structural equation.

    Discussion and results Social marketing model in health tourism corresponds with the conditions of Iran; and it is hoped that the inability to have an approach that is solely based on values are resolved through social marketing. It is also worth mentioning that rational logic in social marketing model is the one derived from the theory of social judgment. In accordance with the model derived from qualitative study, market-oriented leadership was introduced as an independent variable in achieving social marketing strategies through analyzing and understanding health tourism and its infrastructure.
    Hence, the first and third assumptions were confirmed that in order to assess the impact of market-oriented leadership on the infrastructure of marketing, social marketing strategies should be studied in order to better understand health tourism market. Based on these findings, it can be proposed that through the analysis of the macro-environment of health tourism market and an improved skill in understanding the market, it would be possible to develop a culture of value for the components of infrastructure of marketing.
    Conclusions Finally, considering the impact of social marketing on the components of beliefs, emotions and behavioral intentions, it was found that tourist's attitudes and behaviors could be altered through designing and integrating social marketing mix. These findings further demonstrated that social marketing could play a vital role in health tourism. Moreover, it showed that the senior management of an organization could have a valuable role in improving social marketing.
    Keywords: Social Marketing Mix, Value Creation, Health Management, Mix Method}
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