جستجوی مقالات مرتبط با کلیدواژه « سازمان تامین اجتماعی » در نشریات گروه « مدیریت »

Aim and

In order to survive, create a competitive advantage, increase efficiency, achieve organizational goals, organizations need human resource planning within the human resource management system. Manpower in organizations is considered as human capital and the most important infrastructure and is the main source of competitive advantage, creativity, innovation, productivity, effectiveness and development and transformation and for reasons such as scarcity, irreplaceability and imitation and process impact on other variables and Extra-organizational is the most valuable and strategic asset of the organization. The main purpose of this study was to provide a model for reducing manpower planning inadequacies in the Social Security Organization.

This research is mixed in terms of applied purpose, in terms of nature, exploratory and based on the method of data collection. The participants of the quality section were 23 experts who were selected by purposive sampling. Qualitative data were collected through semi-structured interviews and the data were analyzed using content analysis method. The validity and reliability of the data were assessed through aptitude test. In the quantitative part, the data collection tool was a researcher-made questionnaire and was analyzed in two stages of fuzzy Delphi survey. Cronbach's alpha was estimated to be 783% and Demitel method was used to fit the extracted pattern. The statistical population at this stage was the resource staff of the Social Security Organization, which was determined using Morgan's table of 364 people and the sample was selected by simple random sampling.

Findings indicated that the organization's human resource planning system faces 19 main problems, which are the indicators of lack of proper planning model, improper implementation of human resource planning, lack of monitoring, control and feedback (performance evaluation - effectiveness), human resource planning, lack of adequate support. Human resource planning, lack of prioritization of the organization's human resource planning, short-term view and elimination of the task of planning were among the most important problems and shortcomings of the organization's human resource planning system. The results show that the extractive components of the research model are community-approved. Also, 14 factors affecting the problems of the human resource planning system were identified, including factors such as managerial instability; Rental and political selection of managers; The desire to maintain the status quo; Lack of specialized and efficient planning managers; Changes in government, political, cultural, economic, and technological laws were among the most important factors influencing the problems of the organization's human resource planning system. Finally, 14 strategies were identified to overcome the problems of the human resource planning system, which are solutions to design an appropriate HR planning model; Understand and support senior planning management; Integrated human resource planning system; Managerial stability and non-political appointments; Improving, implementing and properly implementing the monitoring and performance evaluation system were among the most important solutions to overcome the problems of the human resources planning system of the Social Security Organization. The Social Security Organization can do the necessary planning to reduce the problems of the human resource planning system by identifying the shortcomings, the factors affecting it and the solutions presented in this study.Discussion and

The human resource planning system of the Social Security Organization, as one of the factors for the survival and prosperity of the organization, has a key role in achieving its goals and the findings of this study provide operational implications in improving the organizational performance of the Social Security Organization. The Social Security Organization can do the necessary planning to reduce the problems of its human resource planning system by considering the identified problems, the factors affecting it and the solutions presented in this research.

Rapid environmental changes require organizations to apply adaptive changes for survival and growth. Creating the fields of employee adaptation to respond to the demand and requirements of unstable environments is one of the main challenges of today's organizations and the existence of resource governance. Human resources in organizations, while maintaining the independence of departments, also creates an environment for interaction and cooperation between units. The main goal of this research is to present the governance model of human resources in government organizations (social security organization).

This research is of a qualitative, interpretive, and inductive type, and the approach of a single case study was implemented with the homogeneity analysis method. In the search process, only studies that answer the research question are desired. Finally, using the criterion sampling method axis, studies were selected that were related to the question or purpose of the research.

After investigating the results of the reviewed selected studies,14 subcategories in the form of 4 main forms of senior managers, line managers, human resource professionals, and employees were identified. which are defined along with concepts such as playing the role of a transformative leader, policy making. These subcategories construct the model of governance human resources in the social security organization.

According to the interviews conducted at two levels of managers and experts, concepts such as playing the role of a transformative leader, playing an active and superior role in human resources committees, creating a balance between stability and innovation, developing individual and organizational insight and communication transparent between units, complete the final model. Also, the category of human resources professionals plays the most important role in the social security organization.

The purpose of the present research is to design a knowledge management system deployment model in the social security organization of Hormozgan province. The current research method is a qualitative type of foundation data. The study community consists of experts in the field of knowledge management, employees with 10 years of experience and above, heads of departments and deputies of the social security organization of Hormozgan province. Theoretical sampling of the targeted type was used to select people. Data coding was done using Max Kyuda software. The findings of the research using the coding process showed that 177 primary codes in the form of the model of effective factors (causal and contextual, intervention, strategy and consequence) are effective on the establishment of the knowledge management system in the social security organization of Hormozgan province, and 147 primary codes as Model evaluation indicators were selected. These codes were included in the concepts and key categories according to the findings of the research, the categories of "participatory management, professional competence of employees, the organization's mission and government support" as causal conditions, the categories of "information and management systems, strategy and leadership, education and training, design of courses Training and empowerment of employees" as a strategy and 6 categories (strengthening self-regulation skills, strengthening job motivation, increasing organizational commitment, flexibility in communication, entrepreneurship and innovation, improving organizational performance) have been calculated as the consequences of establishing a knowledge management system in the social security organization. .

Intention to employee turnover of key employees in leading organizations has become one of the most important concerns of managers and leaders that by changing the type of leadership style and relationships between managers and employees can reduce the tendency to turnover employees. Ethical leaders try to encourage employees to do the right thing, have justice and deal appropriately with clients in any situation and condition by creating moral awareness, giving responsibility and delegating some responsibilities to subordinates by creating a collaborative atmosphere. Ethical leadership style leads to improvement and promotion of leader-member exchange. Ethical leadership is an influencing factor on pro-social rule-breaking. Pro-social rule-breaking, which is a constructive and positive law breaking, leads to the reduction of deviant behaviors in employees and makes them attached to their organization and leads to the reduction of the intention to turnover in employees. The purpose of this study is to investigate the effect of ethical leadership on employee turnover with emphasis on mediation pro-social rule-breaking and leader-member exchange.

Design/Methodology/Approach: 

The research method is practical in terms of the type of objective. 3200 employees of Tehran Social Security Organization were selected as the population, based on random cluster sampling and using Cochran's formula, 342 people were selected as a statistical sample, and during this time, a questionnaire tool was used to collect data. In this regard, standard questionnaires were used, whose reliability and validity were confirmed during the research. In order to analyze the data, SPSS and AMOS software were used, and the data were analyzed using the structural equation modeling method.

The results showed that the ethical leadership style has a direct and significant effect on intention to employee turnover. Ethical leadership always considers the interests of employees and promotes friendship and justice among employees so that employees can trust their leaders. Employees' high trust in their leaders prevents them from leaving the service, so the rate of Turnover the organization decreases. Through the mediating variables of leader-member exchange and pro-social rule-breaking, it can indirectly have a significant effect on the intention to employee turnover. Ethical leaders, due to the promotion of ethical principles and fair treatment of employees, want employees to achieve their individual goals and achieve the goals of the beneficiaries, as a result, they grant the necessary power to the employees to be able to fulfill the individual goals and the beneficiaries of the cumbersome laws. Bypass Ethical leaders lead to the creation of friendly and intimate relationships with employees through fair behaviors, by creating value and moral awareness, giving authority and responsibility to people, adopting collaborative management, etc. In this way, leader-member exchange between managers and employees are strengthened and they can freely transfer information to each other and with full openness. Also, leader-member exchange can independently lead to pro-social rule-breaking in the organization.

The present research can bring many positive results and lead to the expansion of ethical leadership in organizations, which provides the basis for increasing communication between managers and employees, and also leads to achieving the organization's high goals and reducing intention to employee turnover. Social security organizations can encourage benevolent rule-breaking by promoting a culture of creativity and innovation, which can include giving employees more autonomy and flexibility in their work and encouraging them to think outside the box when dealing with social issues. Social security managers should try to establish an ethical leadership style in the organization and create a friendly and cooperative atmosphere in the organization so that employees can strive to achieve organizational goals and not be afraid of existing obstacles. Also, strengthening relationships is one of the requirements of any organization, especially the social security providers, so that the employees who attract and hire and hold training courses for them do not want to leave the place of service and can bring the organization closer to its real vision with increasing efforts. Social security organizations can promote ethical decision-making among employees by providing clear guidance on the organization's values and ethical principles and encouraging employees to consider the potential consequences of their actions.

the present study was conducted to design a model of customer loyalty of the Social Security Organizatio.

the method used in the research is data theory.The sampling used in this article is random sampling based on the Cochran's formula of 370 people. The main basis of data collection is in-depth interviews With social security managers of Kermanshah, Kurdistan, Hamedan and Lorestan provinces and university experts by snowball sampling method to achieve theoretical saturation.

the data collection tools required for the research are semi-structured interviews and questionnaires. SPSS and SMART PLS software were used for data processing. The research findings obtained after performing the three stages of open, axial and selective coding show that the final research model consists of 6 general categories and 32 sub-categories.

the results led to the identification of causal, contextual, interventionist and evaluation conditions in the analysis of customer behavior based on the presentation of the customer loyalty model. Direct and significant effect of causal factors on category, category on strategy and strategy on consequences, direct and significant effect of contextual factors on category and strategies and intervening factors on categories and strategies were confirmed. The results of this study indicated a good fit of the conceptual model of the present study.

Vitality of human resources is a completely emotional issue and in fact it is a positive state that is achieved in response to the constant interaction of the person with the meaningful elements of the job and work environment. Usually, cheerful employees have a favorable and satisfactory attitude towards themselves and others, have balanced social relations and evaluate their life process and others positively. The current research was conducted with the aim of presenting an action plan for the vitality of human resources in the social security organization. The research is applied-developmental in terms of purpose and inductive-deductive in terms of its nature and method. According to the approach of the research, which is among the mixed researches, so that the statistical population of the research in the qualitative part consists of experts (experts, managers and experts) who have theoretical mastery, practical experience, desire and ability to participate in the research and 26 were selected using the purposeful sampling method. In the quantitative part, the statistical population includes customers, due to its unlimited number, 384 people were selected using a random method. The data collection tool in the qualitative part is a structured interview, and also in the quantitative part, the data collection tool is a questionnaire. In this way, the state of vitality of human resources, the level of satisfaction and happiness of customers and finally the state of customers in terms of happiness and vitality were measured and analyzed by the variables of social security organization, indicators and components of vitality of human resources and finally the model was formulated. . Finally, based on the obtained information and model; Using the action research method, the operational plan of organizational vitality for the social security organization was expressed in the form of employees and customers.

cheerful employees have a favorable and satisfactory attitude towards themselves and others and have balanced social relations. The purpose of this research is to design a model of human resource vitality in the social security organization.Research

The current research is applied in terms of purpose and in terms of approach, it is qualitative research using foundation data method. The statistical sample included 26 organizational and academic experts up to theoretical saturation, and the data collection tool was a structured interview.

The findings showed that the pattern of vitality of human resources in the social security organization includes causal factors (in two individual and organizational dimensions), contextual factors, intervening factors (in two macro and micro dimensions), strategies (in three individual, occupational and organizational dimensions ) and the consequences (in three dimensions, individual, occupational and organizational) which were presented in the form of a paradigm model.

In order to increase the vitality of employees in the work environment, it is necessary that the managers and planners of the social security organization consider the dimensions designed in the model, especially the causal factors in both individual and organizational dimensions that lead to vitality in the work environment. should pay special attention.

The purpose of this article is to present and validate the human resources recruitment model in the Social Security Organization of Iran. The paper is exploratory in terms of its goal, basic in terms of audience and cross- sectional in terms of time. The research approach is mixed. The statistical population in the qualitative part of the research were 11 Head  Deputies of the Organization, General Directors and human resource Managers (Administrative and Finance, Human Resources Development and Support) who were selected  on a purposive sampling method. The research population in the quantitative part of the research include 384 employees  of the Social  Security Organization. Based on the Cochran formula, we selected 361 employees who participated in this stage of the research and filled out the research questionnaire. As for collection of data in qualitative stage, we used the semi- structured interviews with those 11 pre-mentioned experts. The grounded theory method was the research tool for analysis of the collected data, that was done through MAXQDA software. We could identify, the basic categories of the human resource development. The final model was validated with SMART PLS. The results showed that the main aspects of recruiting human resources in the country's Social Security Organization are: causal conditions (constitutional law, vision of the development plans and organizational culture); Intervening conditions (lack of competence); background conditions (selection and recruitment system); the central phenomenon (recruitment of human resources); Strategies (development of professional skills of human resources) and Consequences( the Country economic growth and development,, improvement of organizational performance, efficiency and gaining competitive advantage).|

The aim of the present study is an ethnographic study of employee participation in the Social Security Organization. This study is applied in terms of purpose and qualitative research in terms of methodology and has been done with an ethnographic strategy. In this study, were used in-depth and problem-oriented interviews with the employees of the organization. The statistical population of the study was the Social Security Organization of Tabriz. The experts of this research have been selected during the study and through the theoretical sampling method. Based on the research findings, the causal conditions of the research include work environment, organizational trust, work commitment, resources and facilities, punctuality, social interactions, adaptation, organizational learning, professionalism, work discipline, influence, social status, organizational justice, Responsibility, healthy competition, and job security. These conditions lead to the following types of participation: formal participation, forced participation, passive participation, utilitarian participation, informal participation, benevolent participation, engaging participation, and voluntary participation. Finally, the consequences of research lead to job satisfaction, human resource excellence, collective responsibility, and increased trust and empathy among employees.

This study was conducted in order to identify and structure the financial crisis of the social security organization using the SSM method. The results of this research can be used to determine changes in this organization.

To identify and structure the problem, CATWOE and soft systems methodology have been combined. Therefore, the current research is applied research with inductive-deductive logic, which is an example of a qualitative mixed method. The data of the research are the opinions of experts, whose number is 28, and they were selected in a purposeful way. Research has been done in two main stages, which are extracting the structure of the problem and identifying solutions.

In this research, the structure of the financial crisis of the social security organization (rich image) and the factors related to it were determined. In addition, it was found that in order to solve the crisis, reforms should be made in governance and organization measures in three areas: policy, economy and supervision.

The purpose of this research is to design a corporate social responsibility model with an organizational transparency approach in the social security organization. This research is placed in the group of mixed research in terms of applied-developmental purpose. In the qualitative phase of the research, the theme analysis method was used to design the research model. For this purpose, a semi-structured interview was conducted with 27 experts who were selected purposefully. Based on the results, 6 dimensions of economic, strategic, legal, moral and religious, altruistic and environmental responsibility, as well as 5 categories of strategies for promoting social responsibility with an organizational transparency approach, including managerial, financial, structural, technology and human resource management strategies, were identified. . In the quantitative part, the measurement and validation of the research model was done with the structural equation modeling method and Smart PLS software. For this purpose, 167 managers and specialists of the social security organization in Tehran were asked for their opinions using a questionnaire. Based on the findings of factor analysis, all identified factors were confirmed. Also, the coefficient of determination calculated for transparency strategies and measures is 0.692 and for outcomes variable is 0.716. Finally, the results of the research showed that in order to promote social responsibility in the social security organization, using the organizational transparency approach is effective.

 During the last decade, many organizations have realized that they lack a performance evaluation system through which their priorities and goals can be communicated to employees and their improvement can be pursued. The purpose of this research is to identify the effective financial factors in the performance evaluation system of the social security organization with the textual content analysis approach, which is in the field of applied research.

 The statistical population of upstream documents and records and articles and theses related to this field, which consisted of 12 Persian articles and 13 Latin articles. The sampling method is snowball and the method of collecting information is library and the research method is textual content analysis. Most of the qualitative methodologists, instead of using the words validity and reliability, which are fundamentally rooted in the quantitative paradigm in terms of philosophical foundations, use the criterion of reliability or reliability to refer to the evaluation of the quality of qualitative results. In this research, the strategies of ensuring trustworthiness, acceptability, transferability, reliability and verifiability have been used.

 After coding, conceptualization and categorization, financial factors were finally identified. The results of the analysis of the textual content of the articles showed that the financial factors affecting the evaluation of the social security organization's performance are 68 criteria.

Originality / Value:  

Institutions and executive organizations with any mission, goal and vision are required to respond to customers, stakeholders and stakeholders. This cannot be achieved except by the complete and accurate implementation of tasks and activities in order to achieve the goals and development and excellence of the organization, therefore, reviewing the performance results is considered an important strategic process. The quality and effectiveness of management and performance is the determining and vital factor for the realization of organizational development plans. To evaluate the performance of organizations and determine the degree of success in achieving the set goals, there are several criteria and tools that are chosen according to the nature of the organizational system and its success. In this research, the financial factors that are effective in the performance evaluation system of the social security organization were identified in a completely practical way.

Nowadays, the importance of discussing social responsibility in organizations has increased. On the other hand, organizational transparency is one of the approaches that can be used in the field of promoting social responsibility, although there is not enough knowledge and understanding about its various dimensions. Therefore, the aim of this research is to design a corporate social responsibility model with an organizational transparency approach in the social security organization.

This research is applied-developmental in terms of purpose and mixed (qualitative-quantitative) in terms of method. In the qualitative phase of the research, the theme analysis method was used to design the research model. For this purpose, a semi-structured interview was conducted with 27 experts who were selected purposefully. In the quantitative part, the measurement and validation of the research model was done with the method of structural equation modeling and Smart PLS software. For this purpose, 167 managers and specialists of the social security organization in Tehran, who were determined by simple random sampling method, were asked for their opinion using a questionnaire.

Based on the results of theme analysis, there are 6 dimensions of economic, strategic, legal, ethical and religious, altruistic and environmental responsibility, as well as 5 categories of strategies for promoting social responsibility with an organizational transparency approach, including managerial, financial, structural, technology and management strategies. Human resources were identified and based on the findings of structural equation modeling, all identified factors were confirmed, also, the value of the coefficient of determination calculated for transparency strategies and measures is 0.692 and for the outcomes variable is 0.716.

The results showed that in order to promote social responsibility in the social security organization, using the organizational transparency approach has a favorable effectiveness. Also, the use of the transparency approach can create many consequences and, while improving the organizational performance, improve the image and credibility of this organization among the society and stakeholders.

One of the important aspects of the reform of the administrative system is the development of human resources, especially the improvement of the competence of managers, which is also emphasized in paragraph 4 of the general policies of the administrative system announced by the Supreme Leader. . The purpose of the current research is to identify and rank the professional competencies of the managers of the Social Security Organization of Tehran according to paragraph 4 of the general policies of the administrative system.

This research is applied in terms of purpose and descriptive-survey in terms of data collection and method. Due to the limited statistical population (82 managers), they participated in the research by census method and sampling was not done. A researcher-made questionnaire was used to collect data, and its validity was checked and confirmed by content and factor methods and its reliability was confirmed by Cronbach's alpha. Structural equation modeling method (with the help of SMART PLS software) and network analysis (ANP) with the help of Super Decision software were used for data analysis.

Based on the research findings, the competencies needed by the managers of Tehran Social Security Organization in three components of managerial competencies (strategic thinking, analytical thinking, change management, performance evaluation management, information management, resource allocation management, determination visionary), programs (decision-making and problem-solving skills, programming, organization) and knowledge (knowledge of using technology, occupational knowledge, organizational knowledge, environmental knowledge) have been classified.

The attention and emphasis of the organization on promoting the competencies identified in this research can be effective in improving the meritocracy based on Islamic ethics in the social security organization in line with the implementation of paragraph 4 of the general policies of the administrative system.

The main purpose of this research was to identify the problems and inadequacies of the human resource planning system of the Social Security Organization; The current research is a mixed (quantitative and qualitative) research in terms of its practical purpose, and in terms of the method of data collection; Based on this, first the qualitative method of content analysis was used and then the Delphi technique was used in order to obtain the consensus of a group of experts. In this research, the participants were 24 people, consisting of managers of the social security organization specializing in human resources planning and university experts and experts in the field of human resources planning, who were selected using the purposeful snowball sampling method and sampling of desirable cases. In the qualitative part, the data collection tool was a semi-structured interview, and in the quantitative part, it was a questionnaire based on the qualitative part, which was implemented during two stages of a fuzzy Delphi survey. The research findings identified 15 items as the most important problems in the human resources planning system in the social security organization. Based on the level of importance and priority, the lack of a suitable model of human resources planning, the lack of supervision, control and feedback in human resources planning and the inefficiency of the evaluation and evaluation system of employees are considered to be the most important problems of the human resources planning system in the social security organization, which deserve more attention.

One of the most the challenges of the new age that corporate managers face is identifying, determining the degree of importance and categorizing knowledge that recognizes what knowledge is inappropriate for a good organization or knowledge to prevent its unnecessary accumulation. Therefore, considering the necessities mentioned above, the purpose of designing a model is to investigate and analyze the phenomenon of Organizational forgetting in social security organization using the theme- Dematel Combined approach. In this research, in order investigate and analyze the phenomenon of Organizational forgetting in social security organization, theme- Dematel Combined approach was used. The findings were obtained through an interview with 12 experts (who were experienced managersin social security organization with above master's degree, and experience and knowledge in this area) and a theme- Dematel Combined approach. So, firstly, the theory of Organizational forgetting in the social security organization of Iran was developed using the themeanalysis technique, and then Dematel Combined approach was used to examine the relationship between the components of the Organizational forgetting model. This research was expressed using the shape and size as well as the number of output and input arrows of each criterion, taking into account the assumptions of the Effect and Effectiveness of Dimetl, as well as the severity of the impact and the effectiveness of the criteria.

Nowadays, the maximum exploitation of human capital has become inevitable for organizations for reasons such as the rapid development of various technologies, the ever-increasing competition, the demand for increasing production and reducing costs. Based on this, in this research, we decided to identify and prioritize effective factors on coaching in improving human resources training in the social security organization.

Based on the purpose, this research is in the applied research category, and in terms of nature and method, it is in the descriptive research category and in terms of the survey implementation method. The statistical population of this research is some specialists and experts in the social security organization and professionals active in the field of training and human resource management, and the snowball sampling method was used. In measuring reliability, these closed questionnaires were used using Cronbach's alpha method and using SPSS22 software.

The results of the research show the fact that out of 31 variables affecting the role of coaching on the improvement of human resources training, 16 top indicators were identified and prioritized. Based on the results, the role of coaching from the education channel on reducing informational and motivational barriers; Reducing content barriers and reducing structural barriers are ranked first to third.

The most important factor in the possibility of using this training method in the social security organization is the level of acceptance and commitment of trainers and trainees, and that the employees of the organization believe that changing the working conditions and improving the existing situation requires changing themselves and increasing their professional and specialized capacities. is that it will be more successful than any other method in their success to influence and achieve organizational goals. Considering the country's embargo conditions and the special conditions governing it, it is now more than ever necessary for managers at all levels to be genuinely involved in coaching their employees.

The purpose of this study was to design and validate a whistleblowing model in order to help grow the Social Security Organization of Iran. It was a descriptive-survey study that relied upon mixed-methods approach for data collection and analysis. The statistical population of the study was comprised of all employees of the Social Security Organization in the insurance and medical sectors (N= 67,188), with an optimal sample size of 380 participants (as indicated by Morgan’s table). The purposive sampling method adopted in the qualitative phase led to the selection of 15 experts in the field of management. In this phase, the fuzzy Delphi method was used to explain the dimensions, components, and items of the research. In the quantitative phase, the components explained in the qualitative phase were used to design a questionnaire, which was then distributed in the target community. After receiving the filled-in questionnaires, the obtained data were analyzed by SPSS and SmartPLS software. Inferential tests such as structural equation modeling and path analysis were used to test research questions and undertake modeling. The qualitative phase and Delphi analysis results showed that the dimensions of whistleblowing included moral considerations, personal characteristics, external whistleblowing, and formal whistleblowing. Moreover, the dimensions of organizational growth in the Social Security Organization included health and wellbeing, organizational structure, assurance of progress, partnership with others, openness and transparency, nurture and volition, feedback, readiness for change, and organizational trust. The results of quantitative phase and structural equation modeling revealed that organizational whistleblowing had a significant effect on organizational growth.