Providing a Framework to Assess and Prioritize Risks in Outsourcing Projects in Bakhtiari Province Gas Company

Due to the growing trend of use of the outsourcing approach in organizations, Gas Company of Chaharmahal and Bakhtiari province, keep pace with developments in the outsourcing of Iran, implementing the most of their capital projects as the treaty. But according to the tenure of parts of operation service is still undertaking company and planning for outsourcing during the coming years in the agenda is located, in order to correct use of outsourcing approach and improvement of Performance Company’s project, correct evaluation of risks before the outsourcing seems necessary in this organization. The purpose of this study providing a useful framework for identifying risks in the company's outsourcing projects and prioritizing them uses FMEA technique. Therefore, investigating the studies conducted, major risks and their effective factors were identified and classified considering the parameters of quality, cost and delivery time. Then, using of FMEA technique and based on the priority level of acquired risk severity, occurrence and detection, attempting to quantify and prioritize identified factors and providing corrective actions to control and reduce the risks. In this study, using a questionnaire survey and interviews with seven of the top executives of companies that are directly related to the issue is performed. Based on acquiring results, structural defects, functional defects and delay in outsourcing project's implementation are more significant and currency exchange fluctuations factors, uncertainty of changing technology and customer requirements, lack of experience, expertise and knowledge in the field of outsourcing and lack of required skills for performance projects in high level and requires greater managerial control.