Study of the amount of satisfaction for library services in Islamic Azad University, Science and Research branch with marketing approach

Message:
Abstract:
Objective
The purpose of this study was to evaluate the library services of Islamic Azad University, Science and Research Branch, with a marketing approach. In this study, two principles of the variety 4P's is emphasized: 1. Promotion 2. Products.
Methodology
An applied and descriptive study was used. In this survey a questionnaire has been carried out and stratified random sampling of students in Science and Research population was 378 and hypotheses ware examined.
Findings
Findings indicate that the required information, and related academic courses, identifies sources of professional, technical and professional updating of information were the most reasons for visitors and they used mostly theses and books. Librarians had the most important role in promoting library programs and using brochure was in second place. Participation rate of students in selection of information resources was moderate.
Results
Result show that there were a significant relationship between using the library services and information resources There also a relationship between services promotion program services and the extension of library services are presented.The research hypotheses were confirmed.
Language:
Persian
Published:
journal of knowledge studies, Volume:6 Issue: 23, 2014
Page:
89
https://magiran.com/p1279749  
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