Performance Appraisal of Librarians in Public Libraries in Mazandaran Province, by using 360 degree feedback and Providing a Model

This research aimed at performance appraisal of librarians in public libraries in Mazandaran province, using 360 degree feedback.
Research was applied research and used survey-analysis methodology. The data were collected by former - build questionnaires. Validity and reliability of questionnaires were in high level, Cronbach's alpha in all questionnaires were higher than 0.75. Population was 95 librarians, 32 superiors, 95 colleagues and 95 users and census method. Each librarian assessed by one superior, all colleagues, one user and a Self-assessment questionnaire filled by each librarian. This research used SPSS 22 and PLS and the Kolmogorov-Smirnov and ANOVA test were used for data analysis.
Findings: Librarians’ performance in total (4.35) and status of their performance in moral - value skills (4.44), functional skills (4.32) and process skills (4.33) was higher than average level. There was no significant difference between the results of four groups in the moral - value index (0.097) but there was significant difference between the results of four groups in functional skills, process skills and total assessment of librarians cause significant level was lower than 0.05. Comparison of librarians’ performance scores in each library showed significant level for 3 indexes and total score of performance evaluation was lower than 0.05 that showed significant difference was observed in these indexes among the 32 libraries.
Employees assessment is the main factor in growth of an organization. Evaluation and recognition of librarians will enhance libraries. Therefore, using 360 degree feedback may be a new method for librarians.