Classifying Types of Complexity and Ranking Organizations Based on the Complexity Rate

Rapid environmental changes and rapid technological advancements, along with wider communication and large volumes of information, have made organizations more complex than ever, and their management has become much more difficult. The purpose of this paper was to identify the most important types of organizational complexity in the first stage and, secondly, to determine the ranking of organizations based on the complexity of the three types of service, agriculture, and industry organiztions. The present study in terms of research methodology is quantitative and to analyze data the hierarchical analysis process (AHP) method has been used. The statistical population consists of 16 academic experts that also work at industry, service, or agriculture field. The results showed that the most important complexities in order of importance include: Environmental complexity (491/0), Structural Complexity (201/0), Technological Complexity (169/0) and information complexity (140/0). Also, the results showed that the most complex organizations are as follows: industrial organizations (421/0), service organizations (348/0) and agricultural organizations (231/0).