Designing Competency Model for the Head of Tax groups at Iranian National Tax Administration Based on Qualitative Approach

Implementing comprehensive Tax plan and achieving its goals require human resources system to be in harmony with changing environment. Therefore a unified approach is necessary for designing human resources sub- systems. The purpose of this research is to formulate and design a competency framework for tax group heads. This research is embedded in an interpretative paradigm and follows that research strategy. The statistical population of the study consisted of managers, experts, and operational managers of the provinces. The purposeful sampling was carried out. Using snowball method, 10 organizational managers in the headquarters, experts, topic experts and operational managers were selected.
The results indicate that 49 competency concepts in 11 categories and 3 areas of professional competency competencies, behavioral competencies and ground competencies were identified. The model of these competencies was presented.