Identification and ranking of resilience supplier selection components in Chaharmahal and Bakhtiari steel industry by theme analysis method and combined approach (AHP-QUALIFLEX)

Today's turbulent and changing environment has created uncertainty in supply chains. And suppliers face many risks, which is why choosing resilient suppliers is so important. Therefore, the aim of this study is to identify and rank the components of resilient supplier selection in Chaharmahal and Bakhtiari steel industry. The present study was applied and was conducted in a mixed manner. In the qualitative section, theme analysis was used to code and identify the factors. AHP method was used to prioritize the factors in a small part using Supersigen software. The results of theme analysis showed that the effective factors include 6 general themes of agility, safety and environmental and social issues, flexibility, delivery, quality and technology and information technology. The agility component with a weight of 0.221 is in the first priority and the component of safety and environmental and social issues with a weight of 0.104 is in the last priority. Other factors influencing flexibility, delivery, quality, and information technology, respectively. Then, three companies supplying raw materials for steel production with QUALIFLEX technique were ranked. Using the research results, managers can select the appropriate resilient suppliers.