Evaluating the performance of non-governmental schools in Tehran with emphasis on EFQM organizational excellence indicators

The main purpose of this study was to evaluate the performance of non-governmental schools in Tehran with emphasis on EFQM organizational excellence indicators. The present study is descriptive type in terms of development-applied purpose and in terms of research method. The study population included all principals, teachers and staff of non-governmental primary, junior high and junior high schools and pre-university centers including boys and girls schools in the city of Tehran in the academic year 2020/2021. The sample population was 27, 916 people. In addition, 100 parents of non-governmental school students were added to the statistical community as part of the results of the organizational excellence model. Morgan table was used to calculate the sample size which was 380 people according to the statistical population. With the addition of 100 parents and educators, the sample size became 480 people. The sampling method in this study was multi-stage sampling. The main tool of the researcher in data collection was a questionnaire that was originally approved by the European Foundation for Quality Management and presented as a model of organizational excellence. The score obtained by each of the criteria related to the two dimensions of empowerment. The results and analysis, using a one-sample t-test, were utilized to show the state of non-governmental schools in Tehran in terms of empowerment criteria which were below average. Out of 1000 points related to empowerment criteria (500 points) and results (500 points), non-governmental schools in Tehran obtained a total of 432 points. The Tehran schools studied had an empowerment criteria of 209 points and results criteria of 223 points.