Identifying the Duties of Managers in Modern Tax Organizations

Management skills and tasks are among the issues that have always been considered by management experts and thinkers in various ways. To consolidate their positions in the management circle of the organizations that work there, managers must know the tasks they need, and while learning them, they must perform these tasks in the action scene. The purpose of this study is to identify the individual, information and decision makerschr('39') duties in the central headquarters of the Iranian Tax Administration and General Tax Directorates of Tehran city and Province. This study, in terms of purpose is developmental – applied and qualitative - quantitative in nature. The statistical population included managers, assistants and senior experts who were interviewed by purposeful sampling method and snowball, which according to data adequacy principle, 15 people in total. The method of analysis is content analysis, which was collected through in-depth interviews. The Delphi method was used to evaluate the validity of individual, information and decision making tasks. Individual tasks include components of the communication network, planning activities, dependency actions and multi-tasking activities, and information tasks including components; database creation, monitoring activities, sharing activities and basic activities as well as decision making tasks components consist of developmental activities, work activities, and financial and material activities.