Desining And Explaning Competency Model of Tehran Municipal Managers

Sustainable productivity and excellence of today's pioneer organizations depend on having competent managers. The organization's efforts to improve the competencies of its managers need a local model that fits its mission and strategies. Accordingly, the present study was conducted with the aim of presenting a competency model for Tehran municipal managers.

This research is applied in terms of purpose and consecutive combined (qualitative and quantitative) in terms of data type. The statistical population in this study in the qualitative part includes 15 scientific experts and experts in the field of human resource management of executive experts working in Tehran Municipality who were selected by non-probabilistic judgmental and purposeful sampling method.  The data of this stage were collected with the help of semi-structured interview and analyzed by content analysis method. The statistical population of the quantitative section also included the managers of Tehran Municipality, from which 384 people were selected by simple random sampling. The data of this stage were collected using a questionnaire tool and analyzed using structural equation modeling.

The 82 sub-categories extracted from the interviews are classified into 12 categories and 4 main categories, which are: 1. Intellectual competencies (problem-solving skills, decision-making, critical thinking, and creation and conceptualization); 2. Social and communication intelligence competencies (extra-organizational interaction and intra-organizational interaction); 3. Individual competencies (knowledge and awareness, personality traits and values); 4. Executive competencies (consequentialism and executive power, staff performance management and leadership). Findings from two-factor confirmatory factor analysis also confirmed the significance of the relationship between indicators, components and dimensions of the model.

Developing the competencies required by managers to effectively perform their roles and tasks is a strategic step by the organization's human resource management that can simultaneously pave the way for the development of human capital and improve professional and organizational performance. Paying attention to the importance of these competencies can also help improve the effectiveness of these development programs.