Analysis of Capacity-Building Policies in Higher Education in Order to Meet Community Expectations

Capacity-building policies have been proposed in order to promote further flexibility, improve the performance of the organization's programs, and to meet the needs and expectations of the forever-changing population. The main purpose of this study is to identify higher education capacities and so the Thematic Analysis Method was employed to analyze the content. Fourteen key experts and academic chairpersons, who have managerial and research experience in this field, formed the research sample. Qualitative data was obtained by focusing on words, the close inspection, accuracy, description and interpretation of texts, and detailed interviews. Data analysis was performed by analogy, using the Thematic Analysis Method, and according to existing theories. In order to evaluate the adequacy of the thematic analysis, its theoretical validity was tested by receiving the opinions of experts and using them as a specialized committee, and using the Kappa Cohen coefficient. By reviewing and approving the members participating in the accreditation process and estimating the coefficient to be 0.768, it can be said that the research findings have the required credibility and can be trusted. According to the findings of this study, the twelve main factors which outline the capacity of higher education to meet society's expectations in individual, organizational and environmental areas are factors such as, knowledge, skills, competence, strategy, structure, system and process, culture, resources and infrastructure, judicial-political environment, socio-cultural environment, industry, and stakeholders. These factors are plotted by a network of themes.