Investigating the Relationship Between Knowledge Management and Intellectual Capital in Improving Financial Performance of Social Security Organization of East Azarbaijan Province
knowledge is considered as the most important asset in societies. Organizations need a different management approach to the issues of the organization and its employees. Maintaining the employees of organizations and cultivating their intellectual capital has a decisive role in the performance of the organization. Therefore, The general purpose of this research is to explain the structural pattern of the relationship between knowledge management and intellectual capital with financial performance in the social security organization of East Azarbaijan Province.
This research is applied in terms of purpose and correlational in terms of descriptive-analytical method. The statistical population included all employees of the Social Security Organization of East Azerbaijan Province. A sample of 261 people was selected and evaluated by stratified sampling method. To collect data, standard questionnaires of knowledge management Sharon and Lawson (2005) model, application of knowledge and intellectual capital Buntis theory (1998) and financial performance Kaplan and Norton model (2000) were used.
The findings of this study showed that knowledge management and its dimensions have a positive and significant relationship with financial performance and also intellectual capital and its dimensions have a positive relationship with financial performance and finally the relationship between knowledge management and intellectual capital is confirmed.
By using the knowledge management system, the ground is provided for the creativity of employees and result, organizations can achieve more innovative solutions to solve problems by relying on appropriate intellectual capital and through better exploitation of new ideas. Improve their financial performance
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