Codification of Indicators Affecting the Organizational Performance Management (Case Study of Oil Industry)

The aim of this study is codification of indicators affecting the organizational performance management in the oil industry. This research was carried out in two parts: qualitative and quantitative by fuzzy Delphi methods and exploratory factor analysis and confirmatory factor analysis. The qualitative section was conducted by semi-structured interviews with 20 oil industry experts and academic experts. In the qualitative part, by fuzzy Delphi method, four main components (regulator, recognition of dimensions and performance criteria, executive plan and performance measurement, continuous improvement and improvement of performance) and 31 sub-components were identified. In the quantitative part, exploratory factor analysis and confirmatory factor analysis were used for modeling. The results of heuristic factor analysis show that 96.366% of the total variance is explained by these 31 components. In confirmatory factor analysis, factor loads indicate that in order to improve the performance of the organization, especially the countrychr('39')s oil industry, the identified components should be used.