Designing the strategic competency model of managers using

Competent managers by combining their knowledge, skills and abilities can perform their duties and responsibilities in a way that is consistent with the strategic goals of the organization.

The aim of this study was to design a strategic competency model for NAJA managers using the ISM approach. This research is based on mixed research and qualitatively and quantitatively in the deductive-inductive paradigm, which is applied in terms of purpose and descriptive in terms of nature and method. In the qualitative part of the statistical population of the study, there are 14 experts and managers of NAJA who were examined based on purposive sampling method and to the extent of saturation of required information and theoretical adequacy. In the qualitative part of the research, the data collection tool is a semi-structured interview whose validity and reliability were tested using CVR coefficient and Kappa-Cohen test. The data collection tool in the quantitative part is a questionnaire whose validity and reliability were assessed using content validity and retest. In the qualitative part, the data obtained from the interview were analyzed using Atlas.ti software and live coding method, and in the quantitative part of the research, the data were analyzed using Matlab software.

The results of the study include the introduction of four strategic competencies: cognitive competencies, moral competencies, professional competencies and functional competencies and explain how they are formed.

The results indicate that managers who have these types of competencies can be a boon for the organization. Cognitive competence, for example, is competence that is the product of lateral and creative thinking, perceptual abilities, and problem-solving and information analysis skills of managers. Accordingly, NAJA managers should avoid linear thinking and strengthen their problem-solving and information analysis skills, as well as their perceptual ability by fostering lateral and creative thinking, which results in the ability to solve problems facing the organization.