Presenting a structural model to promote effective in-service training of administrative staff of Islamic Azad University (Case study: Tehran province)

The aim of this study was to provide a structural model for promoting effective in-service training of administrative staff of Islamic Azad University (case study of Tehran province).

The statistical population in the qualitative part included experienced faculty members (experts) in the field of in-service training of employees and in the quantitative part included all non-faculty and contract staff of the Islamic Azad University of Tehran in the academic year 2019-20 (N=4632). The sample size in the qualitative part was theoretically saturated by interviewing 10 experienced faculty members and in the quantitative part was estimated at 354 people based on Cochran's formula. Targeted sampling was used to select the sample in the qualitative part and cluster and stratified sampling was used in the quantitative part. Data collection tools were qualitative, interview and quantitative, researcher-made questionnaire based on a 5-item scale. The validity of the questionnaire in terms of form and content was confirmed by several faculty members with experience in the field of the questionnaire, the validity was confirmed by calculating the tilt and the validity of the questionnaire was calculated by calculating the square root of the AVE. The reliability of the questionnaire was obtained through Cronbach's alpha for the whole questionnaire 0.812. To analyze the data in the qualitative part of Cohen's kappa coefficient and open and axial coding, in the quantitative part of Cronbach's alpha tests, AVE's hexadecimal matrix, tilt matrix AVE, skewness and elongation, Kolmogorov-Smirnov, Shapirovilk, analysis Exploratory, confirmatory factor analysis and t-sample were used.

The structural dimension was obtained with three components of processes (16 indicators), technical and technological equipment (3 indicators) and rules and regulations (4 indicators).