Designing an Integrated Development Model for Assessing Coaching Competency Indicators in Educational Centers Using Interpretive Structural Modeling Approach (Case Study: Units and Centers of Islamic Azad University of West Azarbaijan Province)

Coaching as a method of management development and a strategy for improving performance has been growing recently among managers of organizations. One of the most important research needs in this field is to identify factors affecting the success of coaching, in a practical and evaluable model in order to commit to manpower by using coaching skills and achieve individual and organizational performance. However, there is no research or literature on which of the factors of coaching competencies contributes the most to the improvement of individual and organizational performance for these organizations, especially academic centers. In the present study, in order to respond to this challenge, comprehensively and systematically identify all the criteria that are effective in the field of coaching competencies through documentary study and with the help of Fuzzy Delphi method and the opinion of 10 experts and using the approach Interpretive Structural Modeling was used to regulate and direct the complexity of the relationships between criteria and by developing an integrated model for the effectiveness of criteria. The results showed that the criteria of Supporting Ethical Values and Confidence in the Potential Abilities of Individuals have the highest effectiveness among the criteria of coaching competencies in the units of Islamic Azad University of West Azarbaijan Province.