Investigating the effectiveness of the organizational communication ‎system from the employees' point of view‎(case study of Borujerd post office).‎

Effective communication is the basis for the ‎growth and development of the organization. The communication ‎system plays an essential role in the growth of organizations. A ‎favorable level of organizational communication between people can ‎provide a platform for healthy and constructive interaction for human ‎and organization excellence. What supports a manager in improving ‎performance and achieving goals is effective communication in the ‎most efficient and best way. The purpose of this research is to ‎investigate the status of the organizational communication system in the ‎post office of Borujerd city.

The current research is a ‎descriptive survey type and it is practical in terms of purpose. The ‎statistical population of the research is all staff working in the post ‎office. The data was collected through a questionnaire. A self-made ‎questionnaire was used to measure the research variables and its validity ‎was checked and confirmed by experts. The standard Z variable method ‎was used to analyze the data.

According to the evidence and ‎data analysis of the research, the main hypothesis was confirmed. Based ‎on the findings of the research in the post office of Borujerd city, the ‎organizational communication system is highly effective.

‎In the post office of Borujerd city, the organizational communication ‎system is desirable. When there is good communication in an ‎organization, it is transparent and effective, and employees can ‎communicate with each other easily and effectively, it facilitates ‎cooperation, and finally, this cooperation can lead to the improvement ‎of performance and creation of innovation in the organization.‎