Studying the Relationship between the Role of Creativity and Innovation in Improving the Quality of Police Services

This study investigated the relationship between the role of creativity and innovation in improving the quality of police services. In general, the role of creativity and innovation with the turn of the millennium and the era of knowledge is an obvious issue .since, survival and maintaining competitive advantage depends on the innovation in designing and development of new services. Also, due to the shorting the life cycle of the services in organizations and the expectations of the clients, innovation and creativity in the development of new services plays a critical and crucial role in continuation of organizational life in particular for the police department and its forces. The survey method is used in this study. In order to collect the data an interview form is used. The statistical population was police department personnel in Northern Khorasan. Results of the study show that the main hypothesis using correlation tests is confirmed. Also There is significant relationship between the role of innovation components namely (The role of support based on the comments of creativity and innovation, Based on the principle of providing support for new ideas on creativity and innovation, the role of flexibility principle sand the necessary infrastructure to support creativity and innovation) and improving the services quality.