Identifying and prioritizing the key competencies of managers in increasing the effectiveness of employee performance management

The main purpose of this study was to identify and prioritize the key competencies of managers in increasing the effectiveness of employee performance management.

The current research was applied in terms of purpose and according to the method of conducting the study and collecting data, it was among descriptive and analytical researches. The statistical sample of this research was formed by experts and managers with experience in employee performance management. Which were selected by a non-random snowball method to form the Delphi panel. Interviews and questionnaires were used to collect information. By studying previous researches, effective competencies were identified and then based on the opinion of experts and using the BWM method, the identified competencies were prioritized.

The results showed that among the four main dimensions and 13 competencies identified, the coaching and monitoring dimension with a weight of 0.380 and the performance coaching competency with a weight of 0.068 were identified as the most effective dimensions and criteria.

Originality/Value: 

Developing the key competencies of managers in performance evaluation in general and paying attention to the competency of coaching and monitoring can have a significant impact on managers and organizations today in the effective implementation of employee performance management.