Evaluation of the HSE-MS Using by Balanced Scored Card and SWOT Approach (A Case study of region 4, District 22 of Tehran)

While the Health, Safety, and Environmental Management System may be successfully implemented, there is no guarantee of its performance quality. Therefore, the existence of a comprehensive performance evaluation system is essential for continuous improvement of these systems. This research aims to investigate the performance of the Health, Safety, and Environmental Management System using the Balanced Scorecard and its impact on system performance improvement.

it is a descriptive-analytical study conducted through a survey method. Initially, theoretical studies were conducted, and then the Balanced Scorecard (BSC) model was implemented in the HSE system. Following that, a conceptual model was designed to assess the performance of the HSE management system using a Balanced Scorecard, and finally, the HSE management system’s performance was examined.

Based on the calculation of the importance coefficients for external and internal factors, the results indicate that when evaluating external factors, threats outweigh opportunities, and in evaluating internal factors, strengths dominate weaknesses. Therefore, the Municipality of Region 4, District 22 in Tehran is currently in a favorable position as it has very good strengths compared to internal weaknesses and can respond to external threats by leveraging opportunities. Additionally, the research shows that after implementing the BSC, the HSE management system places the highest importance on financial and customer indicators in terms of the balanced scorecard dimensions, while it has weaker performance in the internal process dimension compared to another strategic dimension. Therefore, attention to the internal process component and its enhancement in the HSE domain is essential.

The Result shows that implementing the BSC can lead to the improvement of the HSE management system's performance.