Survey, evaluation and analysis of clients' opinions regarding mental health services in health centers
One of the important dimensions of human health is mental health, which plays a significant role in well-being and effective presence of people in society. Therefore, planning in order to ensure the mental health and prevention, control, treatment of mental disorders is important.
The statistical population of the research included all those who referred to comprehensive health services centers across the country in 2023 that 4104 of them were selected as an available sample The tool used to collect information was a researcher-made questionnaire that consists of two parts, qualitative and quantitative questions. In order to analyze the quantitative part of the data, tables of descriptive statistics were presented, and for the analysis of the qualitative part, quantitative thematic analysis method was used.
The results of the research indicated that the most services received from comprehensive health services centers were related to learning life skills and issues related to children and parenting, among which, 89/25% From the respondents, they evaluated the received services as effective. In the end, the survey of the psychological issues needed by the clients made it clear that receiving counseling services in the field of family and couple issues and parenting, is one of the most important fields required to receive services from health centers.
The results of this research can be used for planning and macro management policies in order to modify and rewrite the structure and cintent of comprehensive health services centers across the country.