Data envelopment analysis method is one of the most widely used methods to performance evaluation of banks. According to extensive studies in the field of bank performance evaluation, various data envelopment analysis models such as basic CCR, BCC models, multi-stage and network models have been presented. According to the models and developments, have been used various and numerous variables. In this research, first, the types of variables in the bank’s evaluation were identified and categorized. On the other hand, the presence of many variables for evaluation in the context of data envelopment analysis would violate the general rule that confirmed relation between decision maker units and evaluation variables. Therefore, an a priori approach was used to reduce the variable before implementing the data envelopment analysis model. The approach was used based on structural equation modeling and confirmatory factor analysis, which was analyzed using AMOS and SPSS software. Elementary analyze result show that model fit indices not confirmed and some of variables non- significance at 90% confidence level and have low factor loading. Therefore, Due to the non-significance of a number of variables, the variable was adjusted. The results of the modified model analysis confirmed it. Using this approach, extracted the effective and key inputs and outputs that capable to make distinguish between banks performance. Finally, model variable reduced from 22 to 8. As a result, this approach can be applied for identification key variables from variable lake in the banks evaluation and other evaluation system with many indicators.

Performance evaluation for each organization is necessary to plan and control. Banks are part of public service and their performance influences peoples life quality, and their performance evaluation is mostly done with DEA models. As other organizations banks include a two-staged network structure. The traditional DEA models are inefficient for evaluation because of not paying attention to internal structure and black-box perspective and cant determine the source of inefficiency well, so in this research first an oriented NDEA model and then a non-oriented model based on Russell idea were developed. In next stage, the presented non-oriented model was used in an applied and experimented study for performance evaluation of 30 banks two-staged structure including deposit-collecting stage and profit-making stage. Also, the risk of banks activities was considered with regard to delayed payments as undesirable output. The result of stages and network efficiency show the research model gives a better evaluation of banks performance. The presented models can be developed to other structures and applications.

Appropriate and rational evaluation is considered as a fundamental issue of today's organizations with multiple branches, especially about banks. In the meantime, utilizing a proper model of marketing performance evaluation at the bank’s branch level will bring consequences such as increasing the accountability, services quality improvement, increasing customer satisfaction and loyalty, and finally, the bank profitability. Therefore, the current research was conducted with the aim of designing and explaining a comprehensive model of marketing performance evaluation for the bank branches with the qualitative approach of the grounded theory. Considering the criterion of theoretical saturation, judgmental sampling was used to select 20 people who were interviewed. Based on the findings of the research, the provision of banking services at a certain level of quality by the bank's employees and management affects the marketing performance of the branch over time. Also, the findings showed that factors such as organizational culture, as well as local market conditions and macroeconomic factors, extra-branch rules and regulations, and the severe fluctuation of the local market, manifest themselves in customer relationship management, human capital management, and continuous improvement and finally, the consequence of such management is gaining customer loyalty, creating a successful brand and the bank profitability.

Organizations reasponsiveness is accomplished through reports on performance appraisals or operational audits. Evaluating organization's efficiency is one of the important parts of the organizations appraisal performance. Since the evaluation of Bank's efficiency in its branches is completed using different models with the help of some intervening variables and ratios, therefore hence the selection of effective variables and ratios are of high importance in the evaluation of bank branches efficiency. To identigy the effective variables in the evaluation of bank branche's efficiency, experts in Sepah bank are asked using a questionnaire. The results of a two-stage Delphi approached opinion-seaking show show 18 variables out of 26 to be of high importance in measuring bank's branches efficiency. Opinion-seaking on the 13 bank's ratios for the bank's branche's measurement of efficiency shows 4 ratios with more importance. These four ratios coefficiency were obtained using AHP. Hence, if the results obtained from the application of different methods are different, selection of an appropriate method will gain importance. The result of two time questionnaires by Delphi approach indicates that 18 out of the 24 variables are essential for evaluation of the efficiency bank branch, 4 out of the 13 financial ratios being crucial for efficiency evaluation of the bank branch. So four financial ratios coefficient were determined by AHP approach.

Evaluation of banks' performance based on criteria such as efficiency and real effects of economic policies in this field has always been in the focus of scientific and applied research. The main purpose of this research is to use a multi-period model of financial efficiency evaluation based on the integration of the data envelopment analysis approach in the mathematical modeling of the production function and the network approach based on the leader-follower model, in order to evaluate the level of financial efficiency of Bank Mellat branches in line with Achieving stable performance in the bank is evaluated. In the beginning of the chapter, the inputs used and the production outputs of bank branches were identified. The time frame of the research was 2014 to 2023. In the next stage, after designing a multi-period model for evaluating the financial efficiency of Bank Mellat branches based on the leader-follower approach, a multi-period evaluation of the financial efficiency of 100 Bank Mellat branches throughout Isfahan province based on a combination of the mathematical results of data coverage analysis, Network analysis and dynamic analysis were done.

According to Subject of this thesis As "Evaluation Of Day Bank By Balance Scored Card (BSC) model", In First Performance Evaluation Indicators in Four Perspectives(Such As: Financial, Customer, Internal Business, Innovation and Learning) In Day Bank Were Obtained.
Therefore, To verifying These Indicators ,We Used And analyzed Three Questionnaires Whitch Catched opinions Of Bank’s Top Managers & experts(For Financial, Internal Business, Innovation and Learning Perspectives) & Bank’s Customers (For Customer Perspective). Finally, Results Were Computed By Statistical Techniques. Then Priority Of Indicators In Each Perspective Were Identified.

The aim of the present research is, evaluation Iran commercial banks website, and ranking them by using from web Assessment index. This research is combination of description and Delphi. The research population included 30 Iran commercial banks website. The data collection tool was the list of review. Bankswebsite in terms navigation and speed are good condition, and in terms of access and content are average condition. The total%53/3 bank websites are average. Ranking banks website showed Mellat bank is with a score of 79 in the first place and Ghavamin bank is with a score of 33 in last place. Results show that, evaluation Iran commercial banks website are with an average score 60 in good condition. %26/66 of banks website are good condition, %66/33 of banks website are average condition and%10 banks website are undesirabl.

The importance of the right choice of investment projects is very clear in our own country so that if the correct method based on pattern and scientific criteria for assessing specific plans and measures suitable for budgeting and resource allocation and planning had already seen half the work، or stay and become many non-economic Were the plans. Private sector profitability condition but as soon as the criterion of governmental authorities saw the necessity of other factors including political considerations and design Is considered. Investment banks and commercial evaluation of projects in one hand and plan to be profitable categories on the other hand the government should develop programs and projects are coordinated macro country. In this study، using the experiences of Iranian experts in providing loans to customers، providing a model to pay expert system. Expert system presented in this study based on quantitative and qualitative factors considered in the evaluation process، experts from the banking loan requests is a private bank. to provide the expert system، the Bank study documents and research in the world and using interviews and questionnaires framework decision proposed expert system evaluation criteria for acceptance or rejection of requests bank customers are offered loans

Evaluation of performance and productivity is among the fundamental concepts in management. In order to achieve their goals، organizations must evaluate their performance. One of the important stages of performance appraisal is evaluation of organization’s efficiency. Banks، financial and credit institutions are among the most important organizations of every economic system، because every activity which entails asset acquisition and financial resources undoubtedly requires mediation of banks and financial organizations. One of the most vital issues in banks’ efficiency evaluation is identification of input and output variables. Identification of these variables helps to create an appropriate model in order to evaluate the efficiency. The purpose of this paper is clarifying of the importance of the input and output in Islamic banking with the use of the content analysis method. In this paper various approaches that were selected by researchers are reviewed and classified. Then the input and output variables in the Islamic banking is analyzed. The result show that the intermediation approach is the acceptable approach among scholars furthermore، labors and deposits are best inputs while، loans and investment are best outputs.

The evaluation of performance in facilitating organizational effectiveness is an important and vital duty. Balanced score cards is a performance evaluation framework with a set of financial and non-financial scales has comprehensive view to organization performance. One of the most important positions of using balanced score cards is banks as the importance part of economy of Iran. The present study at first collects performance evaluation indices of e-banking of Pasargad bank based on review of literature. Then, based on survey of experts of Pasargad bank of Tehran city in the form of questionnaire, 37 indices are selected as final index. By the opinion of experts of Pasargad bank, the indices are classified and final indices are placed in balanced score cards aspects. To determine the weight of aspects and indices, fuzzy analytic network process is applied. Finally, the indices are prioritized and the aspects and indices are prioritized based on importance.