Investigating the Impact of Individual Characteristics on Job Burnout by Examining Mediation role of Job Stress and Social Capital among Nurses of Imam Reza Hospital of Urmia

Job burnout means physical, emotional  and mental fatigue that require prolonged exposure to hard work. This syndrome is a condition in which peoplechr(chr('39')39chr('39'))s strength and ability for work decreases. The purpose of this study was to investigate the impact of individuall characteristics on  job burnout by examining  mediating role of job stress and social capital among nurses In the year 2019.

This research is an applied research and  the method is descriptive-correlation. The statistical population of the study consisted of all nurses working in Imam Reza hospital in Urmia. The sample size was estimated to be 162 according to Morgan table and simple  random sampling method was used. The data collection tools were demographic questionnaire, Maslach burnout questionnaire, Everly- Girdano job Stress questionnaire and Nahapiet & goshale Social Capital questionnaire. Content validity and construct validity were used to determine the validity of the questionnaires. The internal reliability of the questionnaire was calculated by Cronbachchr(chr('39')39chr('39'))s alpha coefficient 0.89, 0.81 and 0.94, respectively. Data were analyzed using descriptive statistics such as mean and standard deviation. Pearson correlation coefficient was used for inferential statistics and structural equation modeling was used to test the hypotheses.

Findings showed that there was a significant relationship between individual characteristics of age with job stress (r=-0.69) and social capital (r=0.79). The relationship between work experience and social capital (r=0.76) was confirmed, but there was no significant relationship with job stress. Also, there was a significant relationship between job stress and social capital with job burnout (r= 0.16 , r=-0.72). Based on the findings of the study (B= 0.30), determining the role of mediation, lower job stress at early age had an impact on job burnout, but the role of mediation in the relationship between work experience and job burnout was not confirmed. Finally, social capital influences the relationship between individual characteristics (age and work experience) and job burnout (B= 0.06 , B= 0.42).

According to the findings, it can be concluded that paying attention to personal characteristics and developing social capital and reducing job stress through holding training classes in hospitals can be of significant importance in reducing burnout among nurses.