فهرست مطالب علی فروزش

 This study aimed to investigate the impact of ICT on empowering human resources persanal, technical and vocational training center for half the countrg'sopinronated. . It was a descriptive survey , and population conclude 217 people., the sample size was calculated using Morgan and Sampling is simple.
To measure the impact of ICT on empowerment of psychological empowerment was used Spitters and Mishra questionares. Independent variables of this study is in formation and communication Technology and the dependent variables is the empowerment humans resources, Research data analysis was done in two ways, descriptive and inferential statistics.
According to the rating of each question is esmtimated that : ICT has the highest rank in the variable choice (3/3)and effectiveness (3/20),feel significant (316)-competency (3/01)and sence of comprtance and the trust (2/30),Actually , Trust Is the lowest rank and the righ choose the top rankiny.

Nowadays, one of the interpretations regarding to the service quality is offering the best services in most appropriate time for right person with the best results. Due to the importance of this issue, organizations should evaluate the quality of their services. This study aimed to evaluate the service quality of market- oriented skill training in Isfahan Provincial Technical and Vocational Training (TVT) Headoffice. All trainees and skill learners participated in market- oriented skill training courses in Isfahan Provincial TVT Headoffice were the research population. 196 samples were determined as adapted from Cochran formula, and selected in a random sampling way. It was a descriptive survey that used a standardized questionnaire including 22 questions in two levels as the data collection tool. Research data analysis was done in two ways, descriptive and inferential statistics. Findings showed that clients/ trainees’ expectations are met in both dimensions; “responsibility” and “empathy”.

The implementation of learning organization characteristics in technical and vocational training centers is essential due to their extensive network and training activities in a complex and changing social, technical, and technological environment. The present survey study is implemented with the aim of investigating the application of learning organizations characteristics in technical and vocational training centers of Isfahan based on Peter Senge model. Results are indicating that all characteristics are lower than average. Regarding to their equal importance in learning, technical and vocational training organization of Isfahan should pay more attention to enriching all characteristics. Furthermore, regarding the ranking of characteristics, it seems that "collective learning" and "building shared vision" are more important than "mental models", "mastery" and  "systematic thinking".